Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia Outlet Reno
About Our Store
Just a block from the Truckee River, a 10 minute walk from the whitewater park at Wingfield, and an hour from all that Lake Tahoe has to offer; our Reno Outlet is located in an old Hudson car dealership in the up-and-coming area south of downtown. Here you’ll find both current- and past-season clothing for skiing and boarding, climbing, trail running, travel, camping and just hanging out—most at outlet prices. Drop in and let our expert staff provide you with guidance and gear!
