Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia Ventura
About Our Store
This is where it all began. Great Pacific Iron Works was Patagonia’s very first store. We opened our doors in 1972 in the old Hobson meat packing plant a short drive to some of California’s best surf and within shouting distance of Patagonia founder/owner Yvon Chouinard’s Tin Shed blacksmith shop. It’s a beautifully remodeled building from the ‘20s that carries a robust assortment of quality Patagonia outdoor clothing and gear for the whole family. You’ll also find a steady schedule of community events, close proximity to FCD surf shop, and a friendly, knowledgeable staff.
