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We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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Ironclad Guarantee

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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

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Recycled Down

Our Recycled Down is diverted from landfills, reducing waste and reintroducing used down into the insulation market.

Why

The Recycled Down we use is a mix of either 600- or 700-fill-power goose and duck down that is reclaimed from cushions, bedding and other used items that can’t be resold—the stuff that adds to our growing landfills. By plucking down from the trash, we reduce waste and contribute to the down-recycling stream.

We’re making progress

In the Fall 2025 season, we used about 152,000 pounds of Recycled Down.
33%

The percentage of CO₂e emissions reduction we’ve achieved per kilogram of insulation by using Recycled Down compared to virgin goose down (based on an internally commissioned Life Cycle Assessment).

Where We Are

Integrating 100% Recycled Down into our supply chain took a bit of legwork. There was already a market in Europe for Recycled Down and feathers, but it took some time to find partners that were able to meet our high-quality standards, including being certified to the Global Recycled Standard (GRS) or Recycled Claim Standard (RCS). These standards ensure that the supply chain has strict chain of custody standards, so we can be certain that only Recycled Down ends up in our garments. The search paid off when we found collectors and processors that share our values for high-quality and uncompromising performance.

In the Fall 2025 season, we used about 152,000 pounds of Recycled Down.

What’s Next

In addition to trying to prolong a garment’s life span by making it more durable and easier to repair, we’re working to design products with their end of life in mind, including how easy they are to recycle once you no longer need it. It’s difficult to extract down from apparel, but we can modify garment construction to make this process a little simpler. We’re also looking at ways to educate and encourage more people to recycle, by showing them what to do, where to go and how the process works. More recyclable down products and more people recycling their items will mean fewer additions to the waste stream.

Recycled Down
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