Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia Old Town
About Our Store
Taking great care to preserve its beautiful character and value as a performance venue, we're pleased to announce the opening of a new Patagonia store in Alexandria’s beloved Old Town Theater at 815½ King Street. It’s our first store in Virginia, and we’re really excited to join the community. We realize what it meant to see the theater close back in 2014, but we intend to keep a lot of its energy alive by providing a steady stream of events, films and presentations, as well as a gathering place to support environmental nonprofits working to defend clean water and air, protect wildlife and divest from dirty technologies. The stage remains a stage with sound and lighting and the balcony a place to host meetings and events. The space devoted to product will hold a beautiful selection of quality clothing and gear for the whole family.
