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We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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Ironclad Guarantee

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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

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Let’s Find a Better Way

Black Friday

Nico Castellano is charmed by the animals of her handiwork on her newly repaired, and long-loved jacket.
Kern Ducote

Black Friday is a frenzy of deep discounts, limited-time offers, and last-ditch efforts urging you to “save” by spending more.

But we believe a healthy planet (and economy) needs a better model than buying and selling more and more things people don’t need.

One that’s based on quality over quantity, with a focus on forging better relationships with the things we own. It’s why we’re committed to learning how to repair what’s broken, then when it’s time for something new, buying clothing and gear that’s built for years, not seasons.

Learn more about quality clothing and gear, why it matters, and the impact it has on the environment.

We also have ways you can donate your time, money, or skills to the issues that matter to you most.

If you feel like checking the receipts since we named Earth our only shareholder, read our first Progress Report to get the raw truth on how we’re doing (and not doing).

Earth is no easy boss.

Three years ago, we made Earth our only shareholder. Since then, reporting to her hasn’t been easy. Our first Work in Progress Report details the truth about how we’re messing up, where we’re making progress and all the stubborn challenges ahead.

Magenta flowers surround the base of a Jambo tree in Belterra, Pará, Brazil.
Daniel Beltrá

Footprint Stories

  • Welcome to the age
    of cheap crap.

    Our new film The Shitthropocene explores how we got to the age of cheap crap and why the impulse toward “more” could destroy us all. It’s also about how we might be able to overcome this.

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We guarantee everything we make.

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We take responsibility for our impact.

Explore Our Footprint
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We support grassroots activism.

Visit Patagonia Action Works
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We keep your gear going.

Visit Worn Wear
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We give our profits to the planet.

Read Our Commitment
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