Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia Bristol
Welcome to Patagonia Bristol! Located on Park Street, one of the most vibrant and iconic streets in the city, our store is just a short walk from College Green and the harbourside. Take in the view at the top of Park Street and enjoy Bristol's beautiful Georgian architecture. Striking distance to wild outdoor space or miles of beach with surf to be had.
When you drop in our beautiful outlet store you will find a wide selection of outdoor gear and sportswear across two floors as well as a space dedicated to our community events. If you want to know more about our social and environmental initiatives, our team is happy to welcome you and help you find what you need!