Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia Hale'iwa
About Our Store
Patagonia Hale’iwa is located in the North Shore Marketplace, just minutes from Old Hale’iwa Town and seven miles of the best surfing in the world. Our selection of Patagonia products and expertise reflect where and who we are, with an emphasis on board and body surfing, hiking, free diving, fishing, outrigger canoeing, camping and swimming. We carry a nice selection of board shorts, bathing suits, logo T-shirts and caps, Pataloha prints, sportswear and gear for everyday living and travel. Sit out on our front deck shaded by the big monkeypod tree and see what the store and the North Shore have to offer.
