Skip to main content
Free Delivery On Orders Over €100

Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

More Details

 Shipping Information

Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work

Start your return

Customer Service

 Returns Information

Ironclad Guarantee

Patagonia Ironclad Guarantee Icon
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

View Ironclad Guarantee

Patagonia Mall Sport

Patagonia Mall Sport

Address:
Patagonia Mall Sport
Mall Sport, Av. Las Condes 13451 Local 225, Las Condes, Santiago, Chile
Phone: +56 2 2 29558300
Email: patagoniachile@patagonia.com

Store Hours:
Monday-Sunday: 10am - 9pm

Patagonia Chile Customer Service
Phone: + 56 2 2706 6841
Website: https://cl.patagonia.com/
email: patagoniachile@patagonia.com

How to Get Here
Our most technical store in Chile’s capital city of Santiago, Patagonia Mall Sport is right on the way to the region’s best climbing spots and ski areas! It’s the perfect place to find everything you need to gear up for the sports you love. Our knowledgeable staff loves them too, so if you need directions to the best spots they’ll be happy to help.

Stay connected with Patagonia by following us on Twitter and Facebook:

Patagonia Atlanta
Patagonia Chile
Patagonia Headquarters

Patagonia Ironclad Guarantee Icon

We guarantee everything we make.

View Ironclad Guarantee
Patagonia Ironclad Guarantee Icon

We take responsibility for our impact.

Explore Our Footprint
Patagonia Ironclad Guarantee Icon

We support grassroots activism.

Visit Patagonia Action Works
Patagonia Ironclad Guarantee Icon

We keep your gear going.

Visit Worn Wear
Patagonia Ironclad Guarantee Icon

We give our profits to the planet.

Read Our Commitment
 
Popular searches