Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia Outlet Baltimore
About Our Store
Our biggest Patagonia store yet is for even bigger community-building and planet-saving ideas. The 15,000 square foot, fully remodeled brick & steel building was constructed in 1882 by the EJ Codd Company, a boiler manufacturer. We’re excited to repurpose a part of Baltimore’s industrial past and offer both current and past-season clothing and gear—most at outlet prices. But we’re also here on Fells Point’s storied waterfront to host events for local nonprofits, student groups and community organizations working to address social and environmental justice.