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We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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Ironclad Guarantee

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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

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The Climate Crisis Is Our Business

The climate crisis is an existential threat, and every part of Patagonia’s business is implicated. We must radically reduce carbon emissions by transforming how we make our products. We must also double down on our work to help communities get off fossil fuels and protect nature, the original climate solution. And we must demand nothing short of systemic change from government and industry. The fight is on every front.

Carbon Neutral Is Not Enough

Purchasing offsets to get to carbon neutral doesn’t erase the footprint we create and won’t save us in the long run. If our goal was to cut emissions from our owned and operated stores, offices and distribution centers, we’d be good. But the bulk of our emissions—nearly 99%—comes from our supply chain and materials manufacturing. We take responsibility for all of it.

Fiscal Year 2025 Greenhouse Gas Emissions (GHG)
(May 1, 2024, to April 30, 2025)

 

Scope 3: Raw Material & Finished Goods Manufacturing – 168,667 MT CO2e

 

Scope 3: Upstream Transportation and Distribution – 8,800 MT CO2e

 

Scope 3: Downstream Transportation and Distribution – 2,496 MT CO2e

 

Scope 3: Business Travel – 1,255 MT CO2e

 

Scope 1: Owned and Operated (Direct Emissions) – 1,335 MT CO2e (Metric tons CO2e)

 

Scope 2: Owned and Operated (Market-Based) – 93 MT CO2e*

Total Emissions: 182,646 MT CO2e

How We Hold Ourselves Accountable

We have set ambitious goals across our company and our network of partners in alignment with a set of standards provided by the Science Based Target Initiative (SBTi). SBTi has a robust target-setting and validation process that our company underwent giving us confidence that our goals align with the latest science and the 2015 Paris Agreement’s commitment to limit warming to 1.5 degrees Celsius. SBTi uses three “scopes*” or areas of a business to help companies like ours focus their efforts.

Here is what we signed up for:

Near-Term – FY2030

  • Reduce absolute Scope 1 and Scope 2 GHG emissions 80% by FY2030 from a FY2017 base year.
  • Reduce absolute Scope 3 GHG emissions from purchased goods and services, upstream transportation and distribution, business travel and downstream transportation and distribution 55% by FY2030 from a FY2017 base year.

Long-Term – FY2040

  • Reduce absolute Scope 1, 2 and 3 GHG emissions 90% by FY2040 from a FY2017 base year.
  • Commit to reach net-zero GHG emissions across the value chain by FY2040 from a FY2017 base year.

We acknowledge that the latest science may change, and Patagonia is committed to adapting to the most robust targets to do our part in keeping warming to 1.5 degrees Celsius. While target language may change over time, our ambition and focus on cutting absolute greenhouse gas emissions will not.

The Ways We Cut Our Carbon

From petroleum-based polyester threads woven on fossil fuel-powered machines, to chemical waterproofing treatments and shipping clothes in 100% recycled, GRS-certified polybags, we’re enmeshed in carbon emissions. Here are some of the ways we’re reducing our footprint.

Beyond Our Business

Transforming how we do business is a crucial lever, but the climate crisis demands much more. We support community-led efforts to go fossil-fuel-free and protect nature. We will also useany power and influence we have to meet climate change with systems change.

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We guarantee everything we make.

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We take responsibility for our impact.

Explore Our Footprint
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We support grassroots activism.

Visit Patagonia Action Works
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We keep your gear going.

Visit Worn Wear
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We give our profits to the planet.

Read Our Commitment
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