Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Black Hole® Duffels
Our Black Hole® duffels are weather-resistant and tough and hold endless amounts of stuff. Made with or without wheels, these duffels come in various sizes for trips of all lengths and are made with rugged fabric that stands up to the rigors of travel.
