Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work Start your return Customer Service

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Frequently Asked Questions

How do I receive information about Patagonia promotions and sales?

You can Sign up for Patagonia Emails at the bottom of our website to stay up-to-date on Patagonia promotions and web specials.

Where can I find the Worn Wear Truck?

We aren't always on the road, but when we are, you can check out our Worn Wear Tour Dates page to see where to find us.

What is the PRO Community?

It represents a membership program for qualified outdoor professionals, environmental grant recipients and outdoor industry partners. Membership is by application, is not guaranteed and can be revoked at any time.
For more information, check out our Pro FAQs.

How to contact us regarding your data and your rights?

For any queries or requests relating to your personal data, or to exercise your privacy rights, please make a request via our data subject access request portal located here.

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