Delivery
Customer Service
Orders are packed and shipped within 1-2 business days. Average transit times are listed below. Business days are Monday through Friday (excluding holidays).
Express shipment orders placed before 13.00CET (Mon-Fri) will be delivered the following business day. Please note that next day delivery is not guaranteed for the following areas: Canary Islands, Finland, Iceland, Isle of Man, Jersey, Norway, Switzerland or the United Kingdom, due to custom or geographical issues.
We kindly ask that you choose standard shipping where possible to reduce our environmental impact.
We will share your telephone number and email address with our shipping partner who may contact you to arrange a delivery time.
Patagonia EU ships to the following countries in Europe:
Austria*, Belgium*, Bulgaria*, Croatia*, Cyprus*, Czech Republic*, Denmark, Estonia*, Finland*, France*, Germany*, Greece*, Hungary*, Iceland*, Ireland*, Italy*, Latvia*, Lithuania*, Luxembourg*, Malta*, Netherlands*, Norway, Poland*, Portugal*, Romania*, Slovenia*, Slovakia*, Spain*, Sweden, Switzerland and the United Kingdom.
*Euro Zone.
For inquiries regarding countries not listed above, please visit our US website for more information. Unfortunately, we are unable to ship to countries outside of Europe through our EU website.
Carriers
Shipping Methods
Free Shipping: valid on orders above £90, €100, 100 CHF, 950 SEK, 750 DKK and 950 NOK.
| Delivery Zone | Standard Shipping Cost | Express Shipping Cost |
|---|---|---|
| Euro Zone | €9.90 | €25 |
| Denmark | 112,00 DKK | 216,00 DKK |
| Norway | 150,00 NOK | 330,00 NOK |
| Sweden | 138,00 SEK | 266,00 SEK |
| Switzerland | 20,00 CHF | 55 CHF |
| United Kingdom | £7 | £19.90 |
Shipping Transit Times
| Country | Delivery Days | Carrier Transit Times |
|---|---|---|
| Austria, Croatia, Czech Republic, Hungary, Slovenia, Slovakia | Mon-Sat | 2-3 days |
| Belgium, France, Germany, Luxembourg, Netherlands | Mon-Sat | 1-3 days |
| Bulgaria, Estonia | Mon-Sat | 2-6 days |
| Cyprus, Iceland, Malta | Mon-Fri | 1-2 days |
| Denmark, Finland, Greece, Norway, Sweden | Mon-Fri | 2-7 days |
| Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Spain | Mon-Fri | 2-5 days |
| Switzerland, United Kingdom | Mon-Fri | 2-3 days |
Shipping Holidays 2022
Please note that our shipping carriers do not deliver on weekends or public holidays. Patagonia Europe does not ship orders on the following public holidays:
|
January 1st (New Year's Day) January 5th (Epiphany - Austria) April 15th (Good Friday) April 18th (Easter Monday) April 27th (King's Day) May 1st (Labor Day) May 5th (Liberation Day) May 8th (1945 VE Day - France) May 26th (Ascension Day) June 6th (Whit Monday) June 16th (Corpus Christi - Germany, Austria, Switzerland, Spain) |
July 14th (Bastille Day - France) August 15th (Assumption Day) October 3rd (German Unity Day - Germany) November 1st (All Saints' Day) November 11th (1918 Veterans Day) December 7th (Immaculate Conception Day - Austria) December 24th (Christmas Eve) December 25th (Christmas Day) December 26th (Boxing Day) December 31st (Saint Sylvester's Day) |
| January 1st (New Year's Day) |
| January 5th (Epiphany - Austria) |
| April 15th (Good Friday) |
| April 18th (Easter Monday) |
| April 27th (King's Day) |
| May 1st (Labor Day) |
| May 5th (Liberation Day) |
| May 8th (1945 VE Day - France) |
| May 26th (Ascension Day) |
| June 6th (Whit Monday) |
| June 16th (Corpus Christi - Germany, Austria, Switzerland, Spain) |
| July 14th (Bastille Day - France) |
| August 15th (Assumption Day) |
| October 3rd (German Unity Day - Germany) |
| November 1st (All Saints' Day) |
| November 11th (1918 Veterans Day) |
| December 7th (Immaculate Conception Day - Austria) |
| December 24th (Christmas Eve) |
| December 25th (Christmas Day) |
| December 26th (Boxing Day) |
| December 31st (Saint Sylvester's Day) |
Shipping to Norway
VAT
Norwegian customers are required to complete the checkout process with the listed price on our website. Payment will not be captured until your order leaves our warehouse and has been shipped. You will then receive an invoice via email from Patagonia with the final invoiced amount, which deducts VAT.
Please note that this automatic VAT deduction is only applied when both the shipping and billing addresses are in Norway.
Please note that you need to pay your national VAT to the carrier before receipt of the goods. If you later decide to return your order the VAT is claimable via you local tax authority.
Shipping to Other Territories in Europe
Patagonia Europe ships to certain European territories under DDP (Delivery Duties Paid) incoterms. This means that when placing orders for delivery to destinations such as Channel Islands, Iceland, Norway, Switzerland or the United Kingdom, where customs documentation is required, you are not required to pay any additional customs fees when shipping your order. These additional charges will be covered by Patagonia.
BFPO / PO Addresses
Please note that Patagonia Europe cannot deliver to BFPO or PO addresses. We apologise for any inconvenience this may cause.
Do you still have questions?
For any questions or queries, please visit our Delivery FAQ or contact our customer service by using our Contact Form.