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Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work

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Returns Information

Ironclad Guarantee

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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

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bluesign® System

bluesign works in the supply chain to approve products that are safe for the environment, workers and customers.

Why

Every textile we use is the result of a complicated manufacturing process, making it difficult for us to evaluate all the raw materials, dyes and chemical auxiliary materials each of our suppliers use. bluesign® technologies, based in Switzerland, helps with this analysis, working at each step in the textile supply chain to assess and approve chemicals, processes, materials and products that are safe for the environment, workers and customers.

Where We Are

Since 2000, Patagonia has worked with bluesign technologies to evaluate and reduce resource consumption in our materials supply chain and to help us manage the chemicals, dyes and finishes used in the process.

In 2007, Patagonia became the first brand to officially join the network of bluesign system partners. We committed to the highest level of consumer safety and to the continuous improvement of environmental performance in our textile supply chains by applying the bluesign system to help conserve resources and minimize negative impacts on people and the environment.

While bluesign certification is not a requirement, we encourage our suppliers to pursue and maintain bluesign certification.

Our progress and encouragement have inspired more suppliers and other brands to join the network; there are now close to 1,000 brands, manufacturers and chemical suppliers that are bluesign system partners.

What’s Next

We continue to apply bluesign standards and encourage the use of bluesign tools throughout our entire supply chain.

bluesign® System
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We guarantee everything we make.

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We take responsibility for our impact.

Explore Our Footprint
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We support grassroots activism.

Visit Patagonia Action Works
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We keep your gear going.

Visit Worn Wear
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We give our profits to the planet.

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