Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia San Francisco
About Our Store
Located in the North Beach neighborhood of San Francisco, with easy access to Fisherman’s Wharf, Fort Mason and the Presidio, we’re housed in an old mechanic’ s shop, built in 1924, with airy ceilings and lots of natural light. The tools are long gone and the building beautifully remodeled to carry a nice assortment of quality Patagonia clothing for snow sports, climbing, trail running, mountain biking, fly fishing, yoga and travel—as well as everyday adventures right here in the City. Come on by and let us help you gear up before heading to the mountains, the beach or the airport.
