Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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  Environmental Responsibility

Environmental Responsibility

Our Environmental Responsibility Programs

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We’ve built robust environmental responsibility and animal welfare programs to guide how we make our materials and products.

89% of our fabrics this season are made with preferred materials.

100% of our down is responsibly sourced.

100% of the virgin cotton in our clothes is grown organically.

Materials
Regenerative Organic Certified™ Cotton
Material
Infinna™ Fiber
Material
Recycled Elastan
Material
Organic Cotton
Material
Recycled Cotton
Material
Cotton in Conversion
Material
Polyester
Material
Recycled Polyester
Material
Nylon
Material
Recycled Nylon
Material
Recycled Down
Material
Wool
Material
Recycled Wool
Material
Recycled Cashmere
Material
Yulex® Natural Rubber
Material
Advanced Denim
Material
Elastan
Material
REFIBRA® Lyocell
Material
TENCEL™ Lyocell
Material
Hemp
Material
Polyurethane
Material
PTFE (Polytetrafluoroethylene)
Material
Fluorinated DWR
Material
NetPlus® Recycled Fishing Nets
Material
Biobased Polyester
Material
PFC-Free
Material
Recycled TPU
Material
Man-Made Cellulosic Fibers
Material
UPF Treatment
Material

Programs
Take-Back Program
Program
Nest
Program
H₂No™ Performance Standard
Program
Supply Chain Environmental Responsibility Program
Program
Advanced Global Traceable Down Standard 
Program
Responsible Wool Standard
Program
Forest Stewardship Council (FCS)
Program
Regenerative Organic Certified™ Programs
Program
Living Wage
Program
Material Traceability
Program
bluesign® System
Program
Fair Trade
Program
JEPLAN
Program
MAMATA
Program
Responsible Down Standard
Program

Processes
Solution Dyeing
Process
Mechanical Recycling
Process
Chemical Recycling
Process
Synthetic Dyes
Process
Wicking Additives
Process
Odor-Control Additives
Process
Indigo
Process
 
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