Join us to protect our ocean

Our future is tied to the ocean. Its shared seas connect us through food, culture and sport. Home to amazing, abundant life, the ocean is also a powerful climate solution. Join us for an event dedicated to the stories of people taking matters into their own hands and showing us how we can work with, not against, our ocean.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work Start your return Customer Service

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Care & Repair

Let’s get old together. Because keeping good gear going, and out of landfills, is awesome! And every good relationship takes some effort.

Repair Videos

Nothing compares to Kern’s quirky repair videos. You’ll laugh, learn lots of useful repair tricks that’ll make your grandma proud, and finally discover what a sweater stone is.
How to Better Your Sweater
How to Better Your Sweater
Watch
How to Apply Tenacious Tape
How to Apply Tenacious Tape
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How to Fix Your Button
How to Fix Your Button
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How to Fix Your Zipper Slider
How to Fix Your Zipper Slider
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How to Fix Your Buckle
How to Fix Your Buckle
Watch

DIY Repair Guides

Tell everyone you fixed it yourself. Help friends patch things up. Use an iron for the first time in a long time. These are super clear instructions for super cool people who like to get things working again.

Trims & spare parts
for DIY repairs

From backpack buckles to zipper pulls, our Customer Service team can send you the trims you need for your home repair.

Product Care 101

Laundry, stains and fabrics that are sometimes pains. These are all the nifty tricks that’ll keep your gear in great shape—well into its vintage years.

Worn Wear Stories

Ever pick up an old sweater and wonder what it would tell you if it could talk? Well, clothes don’t talk, but if they did, these are the stories they’d tell.
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