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We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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Ironclad Guarantee

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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

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Wool

Wool insulates, is breathable and lasts a long time. We use virgin wool sourced under the strict guidelines of the Responsible Wool Standard and recycled wool to extend the life span of a valuable fiber that has already been produced.

Why

Wool is a long-lasting, breathable insulator, is naturally absorbent and resists odors. Because of these unique performance attributes, it has a long history as a preferred choice for use in outdoor clothing.

Producing wool, however, is resource-intensive. It requires vast amounts of land for grazing sheep, water to clean the fiber, chemicals to treat the wool, and dyes to color the finished product. We use virgin wool sourced under the strict guidelines of the Responsible Wool Standard (RWS), but more and more we have been sourcing recycled wool to extend the life of fiber that has already been produced. As a result, we can make clothing with the same great qualities as virgin wool at a fraction of the environmental cost.

We’re making progress

When virgin wool is critical for performance, we source ours under the strict guidelines of the Responsible Wool Standard. In many other products, we’re able to use recycled wool to make clothing that has the same performance qualities as virgin wool, but with a lower environmental footprint.
94%

The percentage of CO₂e emissions reduction per kilogram of fiber we save by using recycled wool instead of virgin wool, based on the Higg Materials Sustainability Index, version 3.6.

Where We Are

All virgin wool used in Patagonia products is sourced under the careful guidelines of the RWS, and the entire supply chain that processes the wool has strict chain-of-custody practices in place to ensure the wool in our products was grown on farms that meet the highest standards for animal welfare and land management in the industry.

Over the years, we’ve used more and more recycled wool, but since recycled wool yarn blends are not as fine as virgin wool yarns, that limits the types of products we can offer. We get our recycled wool from both post-industrial sources, such as factory scraps, and postconsumer sources, such as donated or recycled garments. After our supply chain partners collect the wool, they sort it by color and mechanically shred the fibers so they can be re-spun into new yarn. Most of our recycled wool is blended with recycled polyester to increase the strength of the yarn and the durability of the fabric.

When sourcing recycled materials, we ask our supply chain partners to be certified to approved third-party standards, including the Recycled Claim Standard (RCS) and Global Recycled Standard (GRS) certifications. These standards ensure robust chain of custody practices are in place and reduce the risks of unauthorized mixing or swapping of materials. In other words, making sure that recycled wool is, in fact, recycled.

Recycled wool isn’t only in yarn. We work closely with our supply chain partner to make insulation material from recycled wool and cashmere similar to insulation what you’d find in our synthetic insulation jackets. In our Fall 2025 line, we use this warm wool insulation in a range of products, including our Men’s Reclaimed Fleece Cardigan, Hoody and Jacket, our Women’s Recycled Wool-Blend Jacket and sweaters, and several of our beaniesour.

For the Fall 2025 season, our wool products were made with 82% recycled wool, by weight, with the remaining products made from virgin wool.

What’s Next

We’re upholding our commitment to the Responsible Wool Standard program for all virgin wool used in our products. For recycled wool, we’re looking beyond adding it to our fleeces and knits and hope to expand the types of products that can be made with quality material that already exists.

Wool
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