Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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Everything we make has an impact on the planet.

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How We’re Making Change

Materials and Environmental Programs

We’ve built robust environmental and animal welfare responsibility programs to guide how we make our materials and products.

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Social Responsibility Programs

What we’re doing to ensure that our products are produced under safe, fair, legal and humane working conditions.

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Where We Do Business

We share information about our owned facilities and our suppliers across the supply chain, so you know where and how the clothes you buy are made.

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Our Progress This Season

We used 100% Traceable Down

66% of our materials with water-repellent chemistries are PFC-free.

98% of our line uses recycled materials.

86% of the products in our line are Fair Trade Certified™ sewn.

We repaired 101,706 garments in 2020.

2,500+ farmers are part of our Regenerative Organic Certified™ Cotton program.

We have kept 935 tons of plastic waste out of the world’s oceans by turning discarded fishing nets into gear.

100% of the virgin cotton in our clothes is grown organically.

Supply Chain Stories

Let’s change the way we make clothes, together.

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