Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia Austin
About Our Store
The forests, rivers, and mountain ranges brought us to Tennessee, while the creative spirit of Nashville convinced us to stay. We’re located in a 1950s-era industrial warehouse in The Gulch, a place steeped in railroad history, but was the first LEED certified neighborhood in the South. With the help of local businesses and artists, we’ve built a great store to host events, support local environmental groups, and outfit your explorations of Appalachia.
