Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia Berlin
Welcome to Patagonia Berlin! Located on the Münzstrasse in the heart of Mitte, you'll find us just a short walk from the Berlin Alexanderplatz Bahnhof. Whether you're looking for a city rainshell or simply want to get more involved in Patagonia's social and environmental initiatives, our Berlin team are ready to help inspire and activate.
