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Free Delivery On Orders Over €100

Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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Returns Information

Ironclad Guarantee

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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

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Industry Program

Important service update

Dear Valued Customers,

Due to an exceptionally high volume of requests, our team is currently experiencing extended response and processing times. At this time, we have temporarily suspended acceptance of new service requests.

If your request is urgent, we encourage you to contact one of our official Industry Program resellers, who may be able to assist you: The Outdoors Company (UK), Greenmotion (NL), Merchery (BE), Nordvaggen (SE) and Panopli (FR).

We will update this page as soon as we are able to resume normal service operations.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Hello, can we help you with Patagonia apparel?

At Patagonia, we stand behind our mission statement: We're in business to save our home planet. We are committed to quality and to the environment. Patagonia pledges 1% of its sales to environmental protection and is a proud member of 1% For The Planet. Through our Industry Program, we help organizations that share our values with (branded) apparel for work wear, events, employee & client gifting, and marketing needs.

If you are interested in our apparel and spreading an environmental message through your own organization, please fill out the application form below. If there are any opportunities to facilitate your request, our team will get in touch. Please note that by submitting your application, you accept our terms and conditions.

Before submitting your request, please note:
- Reselling deviates from our T&C, therefore it is not allowed.
- The handling time to fulfil one order is up to 5 weeks.

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We guarantee everything we make.

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We take responsibility for our impact.

Explore Our Footprint
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We support grassroots activism.

Visit Patagonia Action Works
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We keep your gear going.

Visit Worn Wear
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We give our profits to the planet.

Read Our Commitment
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