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Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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Returns Information

Ironclad Guarantee

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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

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Business Unusual

Give us your dirty and your torn. Not all gear you send us for repairs or recycling can get a second life. The ones that are too dirty or destroyed are being piled up in our distribution center in Reno, Nevada. And that pile is growing.
Ken Etzel
At Patagonia, we appreciate that all life on earth is under threat of extinction. We’re using the resources we have—our business, our investments, our voice and our imaginations—to do something about it.

Our 2025 Impact

Earth is now our only shareholder.

We’re standing capitalism on its head: The full value of Patagonia is now going to fight the environmental crisis. Our one and only shareholder is our home planet.

Read Yvon’s Letter

Values and Projects

Our values reflect those of a business started by a band of climbers and surfers, and the minimalist style they promoted in their lives and their sports.

Andrew Burr

A Look Back at How It All Started

Patagonia grew out of a small company that made tools for climbers.

Gary Regester

Culture and Careers

Creating a culture of people who feel more at home in a base camp or on the ocean than they do in the office.

Patagonia in the News

Keep up with the latest news and announcements from
our global communications team.

Jonathan Finch
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We guarantee everything we make.

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We take responsibility for our impact.

Explore Our Footprint
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We support grassroots activism.

Visit Patagonia Action Works
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We keep your gear going.

Visit Worn Wear
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We give our profits to the planet.

Read Our Commitment
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