Skip to main content
Free Delivery On Orders Over €100

Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

More Details

Shipping Information

Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work

Start your return

Customer Service

Returns Information

Ironclad Guarantee

Patagonia Ironclad Guarantee Icon
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

View Ironclad Guarantee

Supply Chain Environmental Impact Program

Why

The purpose of Patagonia’s Supply Chain Environmental Impact Program is to measure, reduce and eliminate the environmental impacts of manufacturing Patagonia products and materials. We implement our program at supplier facilities all over the world and cover a broad range of impact areas, including environmental management systems, chemicals, water use, water emissions, energy use, greenhouse gases, other air emissions and waste.

This program is based on internal standards, utilizes industry-wide tools, such as the Higg Index, and recognizes third-party certification programs, such as the bluesign® system, as ways that our suppliers can show how they are meeting Patagonia’s expectations. Beyond the program’s minimum requirements, suppliers are encouraged to demonstrate environmental excellence by implementing better and best practices, so we can recognize them as environmentally responsible supply-chain partners.

Where We Are

We regularly evaluate manufacturing facilities used by Patagonia suppliers and potential new suppliers to assess whether they meet Patagonia’s minimum requirements for environmental compliance, performance and best practices. This process is integrated into how we make supply-chain decisions, such as approving and managing new and active suppliers as well as their manufacturing facilities.

Over the years, we have reduced environmental-related impacts in our supply chain as we learn more about our suppliers’ facilities and work with them on training and improvements where needed. For example, some supplier facilities now have wastewater and air-emission treatment systems that go beyond what is legally required to meet Patagonia’s more stringent global requirements. Other facilities have eliminated hazardous chemicals and implemented safe chemical-management procedures. And where facilities are not able to meet Patagonia’s requirements, they are not approved to be Patagonia suppliers.

What’s Next

As our suppliers surpass our minimum compliance requirements, we are focusing more on performance, the implementation of best practices and continuous improvement. For example, we are currently working on a new carbon-reduction performance program with key raw-material suppliers that supports the decarbonization of their operations.

We aim to reduce the carbon footprint of manufacturing through a wide range of resources and incentives that prioritize energy efficiency, renewable electricity and the use of less carbon-intensive fuels in order to reduce our collective impact on the climate.

Collaborating with suppliers and other brands is our best opportunity to drive improvement in a shared supply chain. Patagonia has helped found several collaborations, including Cascale’s Higg Index, the Textile Exchange, the Regenerative Organic Alliance, the Outdoor Industry Association’s Sustainability Working Group and the Climate Action Corps. Each year, more and more companies are joining these initiatives and utilizing these tools to measure and communicate their environmental impacts, which allows for industry-wide benchmarking and large-scale collaborative improvement.

Supply Chain Environmental Responsibility Program
Patagonia Ironclad Guarantee Icon

We guarantee everything we make.

View Ironclad Guarantee
Patagonia Ironclad Guarantee Icon

We take responsibility for our impact.

Explore Our Footprint
Patagonia Ironclad Guarantee Icon

We support grassroots activism.

Visit Patagonia Action Works
Patagonia Ironclad Guarantee Icon

We keep your gear going.

Visit Worn Wear
Patagonia Ironclad Guarantee Icon

We give our profits to the planet.

Read Our Commitment
Popular searches