Shipping Information

Customer Service

Holiday Season 2021 Shipping Details

Free Standard Shipping on all orders between November 4th, 2021 and December 22nd, 2021.

Order before 13.00CET on December 16th for guaranteed on-time Christmas delivery with Standard Shipping.
Order before 13.00CET on December 21st for guaranteed on-time Christmas delivery with Express Shipping.

Due to our shipping carrier's customs or geographical constraints, on-time delivery cannot be guaranteed for the following areas, so we encourage allowing extra time to the following regions: Greece, Canary Islands, Finland, Iceland, Isle of Man, Jersey, Norway and Switzerland.

Orders are packed and shipped within 1-2 business days. Average transit times are listed below. Business days are Monday through Friday (excluding holidays).

Express shipment orders placed before 13.00CET (Mon-Fri) will be delivered the following business day. Please note that next day delivery is not guaranteed for the following areas: Canary Islands, Finland, Iceland, Isle of Man, Jersey, Norway, Switzerland or the United Kingdom, due to custom or geographical issues.

We kindly ask that you choose standard shipping where possible to reduce our environmental impact.

We will share your telephone number and email address with our shipping partner who may contact you to arrange a delivery time.

Patagonia EU ships to the following countries in Europe:

Austria*, Belgium*, Bulgaria*, Croatia*, Cyprus*, Czech Republic*, Denmark, Estonia*, Finland*, France*, Germany*, Greece*, Hungary*, Iceland*, Ireland*, Italy*, Latvia*, Lithuania*, Luxembourg*, Malta*, Netherlands*, Norway, Poland*, Portugal*, Romania*, Slovenia*, Slovakia*, Spain*, Sweden, Switzerland and the United Kingdom.
*Euro Zone.

For inquiries regarding countries not listed above, please visit our US website for more information. Unfortunately, we are unable to ship to countries outside of Europe through our EU website.

Carriers

Shipping Methods

Free Shipping: valid on orders above £90, €100, 100 CHF, 950 SEK, 750 DKK and 950 NOK.

Delivery Zone Standard Shipping Cost Express Shipping Cost
Euro Zone €9.90 €25
Denmark 112,00 DKK 216,00 DKK
Norway 150,00 NOK 330,00 NOK
Sweden 138,00 SEK 266,00 SEK
Switzerland 20,00 CHF 55 CHF
United Kingdom £7 £19.90

Shipping Transit Times

Country Delivery Days Carrier Transit Times
Austria, Croatia, Czech Republic, Hungary, Slovenia, Slovakia Mon-Sat 2-3 days
Belgium, France, Germany, Luxembourg, Netherlands Mon-Sat 1-3 days
Bulgaria, Estonia Mon-Sat 2-6 days
Cyprus, Iceland, Malta Mon-Fri 1-2 days
Denmark, Finland, Greece, Norway, Sweden Mon-Fri 2-7 days
Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Spain Mon-Fri 2-5 days
Switzerland, United Kingdom Mon-Fri 2-3 days

Shipping Holidays 2021

Please note that our shipping carriers do not deliver on weekends or public holidays. Patagonia Europe does not ship orders on the following public holidays:

  • New Year's Day (January 1st)
  • Good Friday (April 2nd)
  • Easter Monday (April 5th)
  • King's Day (April 27th)
  • Labor Day (May 1st)
  • Liberation Day (May 5th)
  • 1945 VE Day (May 8th - France)
  • Ascension Day (May 13th)
  • Whit Monday (May 24th)
  • Corpus Christi (June 20th Germany, Austria, Switzerland, Spain)
  • Bastille Day (July 14th - France)
  • Assumption Day (August 15th)
  • German Unity Day (October 3rd Germany)
  • All Saints' Day (November 1st)
  • 1918 Veterans Day (November 10th & 11th)
  • Immaculate Conception Day (December 7th - Austria)
  • Christmas Eve (December 24th)
  • Christmas Day (December 25th)
  • Boxing Day (December 26th)
  • Saint Sylvester's Day (December 31st)

Shipping to Norway

VAT

Norwegian customers are required to pay the listed price on our website to complete the checkout process. Once your order is shipped, we will deduct the VAT from the total amount paid. The final invoiced amount will be reflected on your invoice which you will receive via email when your order leaves our warehouse. For credit card orders, the invoiced amount will be retrieved from your bank. The payment should clear in your account in the following 3-10 working days depending on your bank.

Please note that automatic VAT deduction can only be applied when both the shipping and billing addresses are in Norway.

Please note that you will need to pay your national VAT to the carrier upon receipt of the goods.

Shipping to Other Territories in Europe

Patagonia Europe ships to certain European territories under DDP (Delivery Duties Paid) incoterms. This means that when placing orders for delivery to destinations such as Channel Islands, Iceland, Norway, Switzerland or the United Kingdom, where customs documentation is required, you are not required to pay any additional customs fees when shipping your order. These additional charges will be covered by Patagonia.

BFPO / PO Addresses

Please note that Patagonia Europe cannot deliver to BFPO or PO addresses. We apologise for any inconvenience this may cause.

Popular searches