If you are submitting your application on the final day of a grants program deadline and cannot log in to CyberGrants, please email our Patagonia Grants Team at email@example.com to let them know you are having technical difficulties with CyberGrants. This will help you avoid missing a deadline.
*Please note that if you submitted your application outside our grant proposal deadlines, we may have moved your proposal to our next round of grants. In this case, it may take us longer than six months to review your proposal. Please refer to the guidelines for the grants program to which you applied for deadlines and expected response times.
Some of our international programs have only one proposal deadline in a fiscal year. If you submit an application outside this deadline, you may have to wait up to 10 months before you find out if your grant was approved. To find out the deadline for your program, please refer to the International Grants Program page or the Patagonia Grants Program website for the country in which your project is located. You may access another country’s Patagonia website by clicking on the country flag located in the bottom-left corner of the site and selecting the appropriate country.
If that person is no longer the appropriate contact for grants communications, for whatever reason, please reach out to our CyberGrants support team at firstname.lastname@example.org to revise the contact information for your organization and any affected proposals.
If your organization address is incorrect and needs to be updated in CyberGrants, please email our CyberGrants support team at email@example.com to update the necessary information, and then email our Patagonia Grants Team at firstname.lastname@example.org to inform us of the recent change. We will then be able to cancel your check and reissue a new check to the correct address.
If you find that your organization address is correct and you still have not received your grant award letter and check at that address, please reach out to our Patagonia Grants Team at email@example.com so we can identify the issue.
*It is a rare occurrence for checks to be mailed to a fiscal sponsor, but if you do have a fiscal sponsor, we also recommend checking with them to see if they received the check.
If you don't receive this automated email within two to three weeks after receiving your check, please log in to CyberGrants to confirm that the contact information you listed in your application is accurate and reflects the person from your organization who should be receiving communications regarding your grant. If the contact information is correct, but you have still have not received the automated email, please reach out to CyberGrants support at firstname.lastname@example.org to upload the grant acknowledgement letter.
Please note that without Patagonia's receipt of this letter, you will be ineligible to apply for another grant.
If you have not received an automated email about progress reports within eight to ten months after receiving grant funds, please reach out to our CyberGrants support team at email@example.com.
If you have already received a Patagonia grant and your funding needs have shifted in the middle of your funding cycle, please reach out to the Patagonia Grants Team at firstname.lastname@example.org. Someone on our team will get back to you within one week to develop an effective strategy for redistributing Patagonia grant funds.
If you have not yet received a grant decision letter and your funding needs have shifted since you submitted your proposal, we ask that you update your proposal to reflect your new funding priorities so we can take this into consideration when reviewing your grant proposal. Please do not simply submit a new application. Instead, reach out to our Patagonia Grants Team at email@example.com so we can send you a proposal resubmit request in CyberGrants, which will allow you to update your existing grant proposal.
As a general rule of thumb, please reach out to our CyberGrants support team at firstname.lastname@example.org to answer all questions related to the application process, to update your organization’s information and to receive notifications. Please reach out to our Patagonia Grants Team at email@example.com for all other questions related to grants decisions and major proposal/project updates. Thank you!
For all questions not answered on this page nor addressed in the Patagonia Grants Program general guidelines, please reach out to our grants team at firstname.lastname@example.org.