Voluntary Recall
We recently discovered that certain styles of the Capilene® Cool Daily and the Tropic Comfort product lines do not meet the 50+ UPF (Ultraviolet Protection Factor) rating we claimed for them. They still offer solid UV protection--It's just not as much as advertised. If you own one of these shirts, click below for more information.
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Shipping information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
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Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Returns & Repairs
Customer Service
Paperless Shipping
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
