Delivery
Customer Service
Orders are packed and shipped within 1-2 business days, please allow some time for the tracking to update thereafter. Average transit times differ per country, please see the full list below. Business days are Monday through Friday (excluding holidays).
Shipping Transit Times
| Country | Delivery Days | Carrier Transit Times |
|---|---|---|
| Belgium, Luxembourg, Netherlands | Mon-Sat | 1-2 days |
| Austria, France, Germany, United Kingdom | Mon-Sat | 2-3 days |
| Denmark, Norway, Switzerland | Mon-Fri | 2-3 days |
| Croatia, Czech Republic, Hungary, Slovenia | Mon-Sat | 3-4 days |
| Ireland, Italy, Poland, Principality of Monaco, Spain | Mon-Fri | 3-4 days |
| Sweden | Mon-Fri | 3-5 days |
| Finland | Mon-Fri | 3-6 days |
| Latvia, Lithuania, Portugal | Mon-Fri | 4-5 days |
| Slovakia | Mon-Sat | 4-5 days |
| Greece, Romania | Mon-Fri | 5-6 days |
| Estonia | Mon-Sat | 5-6 days |
| Bulgaria | Mon-Sat | 7-8 days |
Express shipment orders
Orders placed before 13.00CET (Mon-Fri) will be delivered the following business day. Please note that next day delivery is not guaranteed for the following areas: Canary Islands, Finland, Iceland, Isle of Man, Jersey, Norway, Switzerland or the United Kingdom, due to custom or geographical issues.
We kindly ask that you choose standard shipping where possible to reduce our environmental impact.
We will share your telephone number and email address with our shipping partner who may contact you to arrange a delivery time.
Patagonia EU ships to the following countries in Europe:
Austria*, Belgium*, Bulgaria*, Croatia*, Cyprus*, Czech Republic*, Denmark, Estonia*, Finland*, France Metropolitan*, Germany*, Greece*, Hungary*, Iceland*, Ireland*, Italy*, Latvia*, Lithuania*, Luxembourg*, Malta*, Netherlands*, Norway, Poland*, Portugal*, Romania*, Slovenia*, Slovakia*, Spain*, Sweden, Switzerland and the United Kingdom.
*Euro Zone.
For inquiries regarding countries not listed above, please visit our US website for more information. Unfortunately, we are unable to ship to countries outside of Europe through our EU website.
Carriers
Shipping Methods
Free Shipping: valid on orders above £90, €100, 100 CHF, 950 SEK, 750 DKK and 950 NOK.
Pick-Up Point: This is currently only available in mainland UK, Belgium, Germany and the Netherlands.
| Delivery Zone | Pick-up Cost | Standard Cost | Express Cost |
|---|---|---|---|
| Euro Zone | €5.90 | €9.90 | €25 |
| Denmark | — | 112,00 DKK | 216,00 DKK |
| Norway | — | 150,00 NOK | 330,00 NOK |
| Sweden | — | 138,00 SEK | 266,00 SEK |
| Switzerland | — | 20,00 CHF | 55 CHF |
| United Kingdom | £5 | £7 | £19.90 |
Shipping Holidays 2025
Please note that our shipping carriers do not deliver on weekends or public holidays. Patagonia Europe does not ship orders on the following days:
|
April 6th April 27th April 30th May 14th |
May 25th December 25th December 26th |
|
April 6th April 27th April 30th May 14th |
May 25th December 25th December 26th |
Shipping to Norway
VAT
Norwegian customers complete the checkout process with listed prices on our website, which do not include VAT.
Please note that you will need to pay your national VAT to the carrier before you receive your order. If you later decide to return your order the VAT is claimable via your local tax authority.
Shipping to Other Territories in Europe
Patagonia Europe ships to certain European territories under DDP (Delivery Duties Paid) incoterms. This means that when placing orders for delivery to destinations such as Channel Islands, Iceland, Norway, Switzerland or the United Kingdom, where customs documentation is required, you are not required to pay any additional customs fees when shipping your order. These additional charges will be covered by Patagonia.
BFPO / PO Addresses
Please note that Patagonia Europe cannot deliver to BFPO or PO addresses. We apologise for any inconvenience this may cause.
Do you still have questions?
For any questions or queries, please visit our Delivery FAQ or contact our customer service by using our Contact Form.
