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Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
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Great everyday bag
I love this bag. It's nice and sturdy so it stands on its own and has a flat bottom. It's a great size for bringing a change of clothes or hauling groceries. The only thing I would change is the length of the handles, cause they're a little short to go over your shoulders when it's full.
Best bag ever!
I have three of these and have given a few to friends as well. I use one on a daily basis. They make the best grocery bags as they are seemingly unbreakable. I use them to carry my sculpture tools, regular tools, Ive used them for moving, taking food and beverage to friends homes for get togethers, harvesting fruit from our trees, etc. I think the ... Read Morelist would be endless. I almost always have one in my car, my studio, I always pack one in my suitcase while traveling to use for shopping or trips to the beach. I have it in both sizes and I get rave reviews from friends Ive gifted them to. Its basically one of those bags that I want to always have in my life. They are also really good looking in my opinion.
Grocery runs are so much easier!
I have two of these, and they stay in my SUV at all times, ready for grocery runs and Lowes trips. I almost never use the plastic grocery bags anymore, as I can fit the whole shopping trip in these, and easily load them in the chariot and then into the house. The build makes packing them quite easy, and the handles stand at attention, ready to grab... Read More. They do not tend to roll or spill, and I expect they will outlive me at this point!
Black Hole Tote 25 review
Everything is wonderful. The only thing I would encourage on a future tote (which I will be getting) is to add a pocket on the outside for quick access to phone, keys, change, and passport. Nothing big, but I use this bag for travel and for the gym and a quick pocket on the outside would be a great addition. I love my bag and will be getting the Ma... Read Moretching luggage. Namaste and thank you
glorified grocery bag
I love the black hole collection, been travelling with them for many years, the duffels are truly time tested durable, fill them up and throw them in. The tote, has no real closure, could use a zipper to close, can't just throw it in the back, your stuff will tip out, and the bottom is so square its not a could "purse"or even shopper... Read More tote, doesn't lay against the body to carry it comfortably. great material and service as always.
Thanks for the feedback Miki. We'll pass your feedback along to our design team.
I bought this to complement the 61L Black Hole tote. I love the construction, extremely study walls and arm straps. Sized just bigger than a reusable grocery bag, its perfect for shopping trips and hauling items to a friends house. I love this bag (and also highly recommend the 61L Black Hole tote for huge hauls).
the everything bag
As a man I hurry out the door scrambling to organize my keys, water bottle, headphones, snack, reusable shopping bags, and extra t shirt (its hot here) maybe a full change of clothes, trail shoes, a water bottle and end up making several trips to the car. NO MORE. I toss it all in this thing and roll out. Every man should have one. a water bottle l... Read Moreeaked, the liquids remained in the bag (not that it mattered) but definitely worth noting while patagonia lays no claims to this. I also purchased this guys big brother which as become the everything bag for surf, mtb, etc
Best mid size tote
I had the first version of this tote and I liked it - but the bottom wasn't stiff enough and it was difficult to find stuff in it. This new, revised, improved version is out standing. The bottom is stiffer and it is so much better. Easier to see what is in the bag. I may start collecting this one!! Bravo Patagonia on the improvement.
This is the most sturdy bag I have had
I carry a gallon and half of water to work every day and I need a nice-looking bag to take in and out of the office. I love teal and the bluish bag was perfect for my style. It's heavy-duty enough I don't feel like anything will break or tear and I can throw it in the wash if I need to.
Useful for so many purposes
I love the Black Hole Totes. I bought everyone in the family different colors and it is everyone's grab-all bag. We each throw our personal items (books, gloves, iPads, toys, glasses, etc...) and it keeps us organized. I use them for grocery bags, go to the gym bag, etc. Can't go wrong with this tote!
Say HELLO to my not so little friend!
I initially purchased the 25L for groceries (twice the size of a standard tote!) It has quickly gained a reputation as my EDC gunny sack. Perfect for work during the transition seasons when mornings are chilly and require an extra layer and puffy jacket, by late afternoon it's shorts & a tee. Great for storing the jacket & capilene unt... Read Moreil the sun goes down and temps drop like a rock. Got a second one for the lonely produce from the farmers market. Lol Now it's time to get 60L BIG Brother for waders, wetsuits and MTB gear. Patagonia's mission and consistent quality have kept me a loyal fan for over 40 years.
Keeps all the bits and pieces in one carry-all
Love this bag to throw in stuff for a day at the beach, biking our skiing. Can easily toss in and access helmets, water bottles, googles, gloves, sunscreen, towels, change of clothes, all the gear. Just better to adventure from the back of the car than a backpack. Just the right size so everything seems on topand easy to find. Love it. Its indispen... Read Moresable!
LOVE this BAG
This is just what I have been looking for , not too deep where I cant find anything, perfect, especially while driving and looking for something in the bag, great to use for commuting , holds a ton but not too big that it takes up space, its just right, daily commuting bag, holds multiple phones, I pad, hydro flask, snacks , and note books, never t... Read Moreoo full always has enough room
I purchased this bag to be used as a gym bag. The craftsmanship is great. The materials are great, as they are easy to clean! It is easy to carry. And easy to access my equipment inside . I use this for kickboxing. Just to give an idea of the size of this bag, I carry my gloves, my wraps, two water bottles, a few supplements and a bag of hygienes. ... Read MorePlenty of space!
These are great, but you probably need 2 or 3
These totes are so great, and I am a real big "tote guy". Perfect size for one persons surf stuff, fly-fishing boots and waders, MTB shoes / helmet / kit etc.. The only problem is that once you have one, you will realize you need one for every activity! Save yourself on shipping and just buy 2 to start.
Go to bag
Love the bag. Great zipper pocket fur keys or phone. Cleans easily. Love the Coriander Brown and light Grey. One bag has my new #2020 car kit with sanitizer, gloves, masks, wipes. The second bag is my daily shopper go bag. So easy to put all the items for the day in this from a drive/hike with quick change of clothes or layers.
The Perfect Tote!
The 25L Black Hole Tote is the perfect tote for everything! It has actually become my purse/carryall for everything I do. I carry my laptop and accessories, I organize my miscellaneous items in smaller pouches so finding things is easy. There is one pocket on the inside for smaller essentials and the climbing loops on the outside are perfect for cl... Read Moreipping keys to! I love this tote!
Awesome! Highly Recommend!
Great bag for just about any purpose as other reviewers have noted! Accommodates enough clothing for at least a week plus spare shoes and toiletries, etc. in my experience. Shrugs off moisture, stands up by itself and stores easily. I have the sage / khaki colorway from late 2019 which I particularly like as the Patagonia logo looks pretty subtle: ... Read MoreThe rather oversized logo on some of the Black Hole line is my only beef. Totally awesome tote, just buy it - you wont regret it!
Waited to purchase this bag because I wanted to read reviews first and then had to decide between this size bag and the other much larger tote. In the end got this size and glad I did. Its versatile to take along to farmers market and beach yet not overwhelming in size. Just drape it on my shoulder and off I go. Not bulky or cumbersome. The black h... Read Moreole fabric is indestructible. Have other Patagonia black hole bags so knew the quality of material used in making them & felt comfortable in what I was getting.Never disappointed in a Patagonia purchase.
My favorite tote!
I love my Patagonia Tote. While it serves many purposes, I've been using it mostly as my swim gear bag. It's big enough for my towel, a gear sack for my wet items after swimming, flip flops for showering, goggles, paddles, swim cap, toiletries post swim, underwater audio and gym lock. The size is perfect. Nothing more; nothing less. Love ... Read Moreit and would recommend this as a great gift idea too! Would you love to receive one of these?
Durable tote, short straps
I'm a fan of most Black Hole products and this is no exception! I think the tote is a great idea and I can't wait to pull it along camping/ on the river. There is no outside zipper-pocket like on the duffels, which would have been a nice addition to the pocket on the inside. The straps are a little short to comfortably haul this around on... Read More your shoulder without the bag being right in your armpit, so you kind of have to carry it like a purse on your arm. The size is perfect, you can fit way more in this bag than you initially think!
Great Gear Tote
I own several of these bags and use them to store and haul climbing gear, to haul snorkeling gear, as a reusable grocery tote, and as carry-on luggage when traveling. The material is durable and easy to clean. I also appreciate the addition of the daisy chains on the newer model!
Unbelievably durable stuff-hauler
The title summarizes it nicely. I haul a lot of my smaller, miscellaneous dirt bike / motocross gear to and from the car in this, and it hasn't failed me. Actually, I've had it for a little over five months, and it basically looks brand new, unlike everything else that has gone near my bike. It also comes in multiple colors if you want to... Read More color code your gear / stuff hauler.
A great carry-all, both for gear and around town
This tote has a permanent place in the boot of my car, where it's either carrying loose bits of outdoor gear or doing second duty as a heavy-duty shopping bag. It doesn't fold down into itself or anything, but I find myself toting it around town stuffing more and more things into its cavernous space. Very sturdy - you could carry a load o... Read Moref bricks around in it.
Perfect size and shape!
I recently purchased this bag, but have used it everyday since. I love it! It's the perfect size, shape and weight. As with all the Patagonia Black Hole bags, it also has that nice shiny appeal that we just can't seem to get enough of and I get compliments on the bag all the time. Even my cats love it and jump in it whenever I get home to... Read More hang out.
Perfect gym, market, seasonal transition clothing tote for work!
Got this for quick trips to the market, sunny afternoon at the beach and as an open tote bag for the 3-season in one day work weather here in the rockies! Perfect size, super durable and the interior pocket with external daisy chains makes it easy to bring and secure the necessities for a day of anything! 4 out of 5 stars because I would love to se... Read Moree it in a less “glossy/shiny” finish… otherwise, Highly recommend.
I bought this bag to haul some camping gear. But my wife appropriated it and made it her flight underseat bag. In it she puts her large purse, water bottle, books, umbrella, and sweater with room to spare. It also doubles as her shopping bag when traveling. I guess I'll have to order another one for me. This bag is sturdy and will last her for... Read Moreever. She loves it.
Amazing Diaper Bag
Love the fact this bag is made from 100% recycled materials, but it still has to be a great bag of high quality to make it worth it and it is... definitely for us. We got the black one and feel it is the perfect size for a diaper bag and day trips to the beach and or park. Bag is of high quality and seems very durable. We've been using it heav... Read Morey for a week already and its spotless. Had it in the rain as well and its water resistance seemed great! Really like that the bag is so light as well and can be rolled up pretty small to pack away. The ability to close it up is great too, and easy. Overall excellent medium size tote bag, for doing everything.
Great all purpose tote!
I use this bag EVERY day!! I work long days and have two boys- some one is always hungry, running to the next obligation, or needs a change of clothes. I can fit everything I need for a day in this bag! This bag is also super sturdy and water resistant so no matter where I am or the conditions my things are always safe!
Great Burly Little Tote
Love this thing and use it for hauling loads of groceries, my trail running kit for a run after work, books and laptop to the coffee shop, and extra knick knacks on camp trips. In the true black hole fashion it holds a lot and is a nice wide square shape with a rigid structure. For storage, it folds flat and stows easily. Really great extra bag to ... Read Morehave around when the job just doesn't call for your standard reusable grocery bag.
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