We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
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About Our Store
You can find us in the Deep Ellum neighborhood of Dallas at 2626 Main Street. It’s our second Patagonia store in the Lone Star State (we also have one in Austin), and it’s a light, bright 6,500-square-foot space we’re renovating to carry a beautiful selection of quality clothing and gear for the whole family. As with all our stores, however, it’s not just about commerce. We see it as a part of the community that will also serve as a venue for a regular calendar of events (think films, fun runs, yoga classes, presentations, etc.), and you’re all invited! Patagonia is in business to save the home planet, so this new store will also provide a base of support for nonprofit environmental partners working in Texas to fight unwise development, protect wildlife and restore the natural environment.
Buy Online, Pick Up In-Store
Shop online from the comfort of home, select In-Store Pickup, and then swing by the store for a fast, simple, and convenient shopping experience. Most orders are ready within two business hours. For more information on In-Store Pickup, please view our FAQ page.