We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
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I love this suit, its performance, durability and what it stands for. Maybe I run warm or the hair on the chest adds another mm but I can surf for hours in this suit. I've had this suit for 3 yes and it's just now showing wear. The yulex is a nice substitute for all the oil used in every other aspect of surfing. At first the suit was stif... Read Moref but super warm and still comfortable. Now I hear the newer version is more dialed in and I kinda want one, but don't need one (unless COVID lbs get me) because the other suit is still kicking and could just use a bit of seam repair. Gotta love a company that will repair its product.
Not the same old Patagonia
I used to wear Patagonia wetsuits and stopped because they felt so stiff. I love the non petro aspect and a friend told me they were worlds better than the older Patagonia wetsuits. They are. Flex is very similar to the other brands. Super warm. Im surfing in Washington and the water is cold. Cant complain at all. So far Im super happy with this we... Read Moretsuit.
Came apart after less than a season
I was eager to buy this wetsuit for the natural products and to support Patagonia. It fit well and kept me warm. I was really disappointed that after just a few months of surfing 1-2 times a week, the crotch panel failed and the crotch seam barely held together. I brought the suit back to my local store who shipped it to the Ventura wetsuit repai... Read Morer center. I was hoping for a repaired or replacement suit, but I was given a refund instead. I'm trying to decide if I will buy another R3 or go with a different brand. Big Bummer
Ordered slightly larger than chart suggested
This suit is snug. Ordered one size larger than chart suggested after reading/watching several reviews and talking to friends with the same suit. Hood is stretchy, easy to pull down when it gets too warm. Minor bunching behind my knees, but this could be the size I ordered. That being said, I don't think one size down (recommended by chart) wo... Read Moreuld be big enough for my chest, arms and shoulders. The yulex is definitely not as flexible as limestone neoprene, but that could also be the seam sealing tech. Other suits may be more flexible, but these seams seam like they are much more robust and should last longer than other manufacturers'. Appreciate the ankle cuffs. They tend to get pretty ragged after heavy use, but these look like they are designed to mitigate fraying. The zip design seems smart too. I have noticed that this suit actually flushes easier with the hood up than down, which makes me wonder about its long term elasticity since I have only surfed in it a handful of hours. The overall fit and finish seems better than most if not all competitors. Wetsuit tech has come a long way since I started surfing 27 years ago, but in the last decade I have noticed a general drop off in the quality control standards of several manufacturers. This doesn't seem to be the case here, and the warranty seems unmatched which is an anomaly in the 21st century. The fact that the bulk material used is sustainable is great too. Cheers to Patagonia for pushing innovative design, ethical production and not compromising on quality. I would recommend this suit.
Customer For Life
I was hesitant to buy one of these wetsuits because I try to avoid anything with hype (or a crazy price). A few friends have Patagonia wetsuits and have raved, but I dodged their opinion. The time came for a new heater, so I decided to read up on the Yulex technology, and was swayed almost immediately. Anyone that believes in science should back Yu... Read Morelex. Beside the suit being warmer than a normal comp suit, what really cemented my opinion was the guarantee. I destroyed the knee pad on a head high, low tide day in San Francisco. I got into a hollow section, tried to fly out the end, and got caught at the lip. The foam grabbed my board, flipped it over, and shoved it backwards at me, fin side up. I pulled my legs up to protect my innards. My board slammed into my knees, and somehow I didnt get chopped. The knee pad took all of the force. When this happens, I usually patch the suit myself, because most wetsuit companies dont cover damage due to intended use. But after reading the guarantee on the Patagonia website, and decided to give their repair guys a try. I got my wetsuit back in a week (7 days) and they replaced the entire knee for free. Service like that goes a long way with me. I feel like I got the full treatment with my wetsuit, and I will be back for another one.
For an entire year this suit was 100% waterproof without letting in a single drop of water. It actually worked like a dry suit, I was in shock. It finally started to let in some water after a year of good use, but I'm hoping I can send it in for warranty and get it back to being airtight for an entire year.
Great Winter suit, really warm!
My 4/3 hooded suit fits great and it is very warm, almost to warm. The mornings are cold and the hood is a great addition to keeping my skinny bones and dome warm. I have had to take the hood down a few times and with a pencil neck like mine the fit of the hood around my neck feels great. This is the first time I have purchased a Yulex suit and it... Read More is very stretchy for a 4/3. Im very pleased with my purchase.
Super Warm and Flexible
I have worked in the wetsuit world for decades. I have warn almost all brands. I wanted to try Patagonia because I love the brand and its environmental manufacturing practices. The Hooded R3 is an awesome suit. I am tall and skinny and get cold easily, but long sessions are no longer an issue for me. I was pleasantly surprised by all the attention ... Read Moreto detail with the design of the suit. The suit is really durable as well. As we head into this winter I am currently still wearing my suit I purchased last winter and it still feels like new; no pin hole leaks any wear. I am super stoked on the suit and will for sure be buying another one when this one wears out.
I live on the central coast of California. Decided it was time to get a suit for the colder water temperatures. After trying on a couple other brands I went to Patagonia because of the advice of friends who have been surfing since they were kids and said these suits were the best they had ever owned. It took me four tries to get the right size and ... Read Moreconfiguration. Started with a hooded medium front zip, too tight under my arms and too difficult to get the hood on and off. Then MT back zip. Oddly had trouble getting in and out of the arms, also decided back zip would not be the optimum for staying warm. Then MT front zip and the neck seemed tight. Finally MT hooded front zip and it was just right. My hands and shoulders are weak areas and played a roll in choosing a suit that fit correctly and was also not too difficult to get in and out of. I have added the Lite Yulex front zip long sleeve top to make the comfort level even better. The Patagonia guarantee is real. All of you who contributed to make this suit possible , a sincere Thank you..
Worth the Price
So toasty, so comfy, so flexible. I love this suit. Im a pretty lanky 6, the large fits perfect everywhere but sits about an inch above my ankle, but its not terrible. Ive really had to adjust to the hood being over my chin and its a bit restrictive on my neck when its down. These are minor concerns though. Its so dang warm. That plus the low carbo... Read Moren and human impact of the materials and labor makes me think this is worth the price.
PLEASE make a ST (Small Tall)
This wetsuit is a great wetsuit. its warm its flexible and the inside material is very comfortable and dries nicely. My one flaw with this wetsuit is that there is no ST size. I have a tall and skinny body type which meant that the suit fit really pretty well on my upper half, although the legs and crotch were too tight. The legs stopped like 4 inc... Read Morehes above my ankle. They went up so far you could see my legs when I would wear booties. Not Fun. The result of this is that I stretched the suit enough by paddling that one of the seams on the right upper chest exploded and now I have a large hole in the suit and haven't used it since. So Please Patagonia make a Small Tall suit ST!
Best Suit Patagonia's produced
Far superior stretch and ease of entry then previous iterations. New seam placement makes me notice the suit less when paddling . I was ready to give up on Patagonia suits because I felt they sacrificed performance for environmental sustainability but with this latest FA20 suit, I feel you don't have to trade one for another. Truly the best su... Read Moreit Patagonia has designed and the first that feels indistinguishable from neoprene.
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