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Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
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Mourning the loss of what use to be the best underwear
I have been buying Patagonia underwear for probably 25 years. They had always been the best - nothing could compare. I usually purchase 5-10 pair every couple years, and not because the fabric failed, it was usually just the stitching after 4-5 years of use. Last month I purchased 4 pair (would have bought more, but they were out of style/size colo... Read Morer). The first time (and last time) I wore my new pair was at my son's baseball game, they initially felt like all of the 100+ pairs I've purchased over the years...then about two hours into the game they started to slip down, I had to run to the park bathroom and pull them up...which happened at least 5 times during the game. After the game we walked to the parking lot that was approx 1/2 mile from the field. Within minutes they started to slip down. I tried to pull them up, but I had multiple gear bags, and stadium chair in my hands. They slipped all the way down under my bum, bunching at my lower thigh....and the only thing that kept them from slipping to my feet was the inseam of my sweatpants. I was so embarrassed...my 11 and 13 year old boys were mortified. I'm truly saddened that Patagonia changed their underwear.
Soft on the skin
I was looking for a comfortable panty. I chose a size to big for me, but the fabric is wonderfully soft. The narrow band at the top did not stay flat and created a pressure point around my body. I have since ordered a different style with a wider band and in a correct size for me. I love it.
I wear these every day
I have been buying this style from Patagonia for 10 years now and just love them. The material seems a little bit thicker than the ones I bought in 2016 and probably are made with more recycled material than the previous ones I purchased. I love the feeling of the seamless leg and waist areas and will buy these again, next time I need some (probabl... Read Morey at least another 5 years from now!). I have tried other brands on occasion and have found the waistband on other brands are not as comfortable. Thanks for making such great products all these years.
Great panty except for the tags
The fabric, style, fit, and value are all great. Love the company's ethics. Sadly, I cannot tolerate the tags--even with as much as possible cut off, I have to fold over the top seam to avoid irritation.
We're so sorry to hear about the tags! Thank you for bringing this to our attention, we'll pass the word along to our design team. If you find you'd ultimately like to do a return, give them a good wash beforehand and start [here](https://www.patagonia.com/returns.html).
Bring back the old fabric!
This has been my go-to underwear for years, but most of my collection was purchased many years ago in the old fabric composition. I recently purchased a few new pairs and they pale in comparison. The old fabric felt like nothing (in a good way), never gave me wedgies, and I love the quick-drying fabric. The new fabric fits smaller and rides up cons... Read Moretantly. It looks deceptively similar but does not perform as well!
The best underwear!!
These are the best pairs of underwear I have ever owned! They are definitely worth the price. I bought them right before a week-long backpacking trip and they were amazing, so much more comfortable than cotton underwear especially when you're active! I absolutely recommend buying them!
Horrible fit; bring back old style
I have bought these underwear for years, so ignored the negative reviews about the change in cut and thought theyd fit great like my old ones. Not so, these are horrible! Theres so much less coverage in the rear that they ride up constantly. Bring the old version back, please.
Patagonia, why? Why would you take something so perfect and alter it out of all recognition? The old version was perfect in every way: stayed put, dried fast for travel and held up through multiple washings. Having read the reviews, I tried many other brands that claimed to "stay put" but nothing was as good as my old Patagonia favorites... Read More. So I bit the bullet, crossed my fingers, and hoped that the negative reviewers were a different body type or used to something different. Nope. This new versions is a full inch shorter in back from the top of waistband to crotch, half an inch lower in front and an inch narrower in the hips. The leg holes are cut in such a way to give a more "cheeky" fit, which on me equals, "instant wedgy" the minute I move. The size is still an okay fit, but is way less flattering, rides up constantly and just makes me sad. Since you can't really judge underwear until you wash them and wear them at least once as a "test drive" I am literally going to grin and wear it until I can find a new solution. Anybody out there have suggestions?
We're really sorry to hear that the newest iteration of our Women's Barely Hipster Underwear are not living up to what they once were. Luckily, our customer reviews are one of the many ways that we improve our designs so we appreciate this feedback. With that said, if you give them a good wash beforehand, you're absolutely welcome to [send them back in](https://www.patagonia.com/returns.html).
I was a little nervous to purchase my first Patagonia undies because of the mixed reviews, but I went ahead and got a few pairs of the Barely Hipsters and a few of the Active Briefs. Both have been exactly what I was hoping for! I love wearing the Barely's pretty much every day, for everything. They are super comfy. They look really small, but... Read More when I put them on they are perfectly soft and stretchy. They don't show too much under my pants, and they stay in place surprisingly well. The Active Briefs are perfect for when I want extra coverage and stay-power for when I am doing something super active or just want the extra support. The Active Briefs do show a line under tighter pants, but they are great under my Baggies. I have been wearing them now for several months, and they are held up really well. I wash mine on cool and air dry them, and they are still just like new. Highly recommend both!
Ridiculously comfortable, if you buy large enough
I typically wear a 4/6 in pants or medium in underwear, but bought a large pair of these underwear after reading the reviews that they run small. The large is perfect. This is the most comfortable pair of underwear I have ever owned, due to the lack of seams. Somehow they stay put- it's magic. I just bought four more pair- it's going to b... Read Moree hard to wear my other undies now.
Fit is weird-- more like boy shorts
They ride up because they don't "cup" your butt. I loved the underwear made in Israel. The Sri Lanka sewn underwear seems less well constructed and definitely less well fitting. A real disappointment.
Hello Dianne, we're truly sorry about the disappointment with the fit. These underwear were redesigned in the Spring of 2018 and went from a 94% polyester (73% recycled) with 6% spandex fabric to an 89% nylon (66% recycled) with 11% spandex fabric. We also added a bit more room to the leg opening so this could also be why they are riding up. We sincerely appreciate your feedback and have passed it along to the Design Team.
ditch the label
I love Patagonia underwear. It fits well and breathes well and dries quickly when I hand wash it. However, I HATE the sewn in labels and wish Patagonia would use a label printed on the fabric. The labels are really irritating on my skin, and even when I cut them off, a small piece remains, which is still irritating to my skin. Also, as careful as I... Read More am when I cut them off, I have cut a hole in the fabric multiple times. Please switch to a printed label!
I love the old barely hipsters. This new model is a disappointment and waste of money. Fortunately I only bought one pair after reading other reviews. The problem is that they ride up in the back because the back bottom seam fits too loosely-- much too loosely. Bring back the old model, or at least make it available as an alternative.
Love these! Awesome wicking! Fit might be be a 1/2 size large and for myself not enough coverage on the backside.
Thanks for the feedback on our Patagonia Women's Barely Hipster Underwear. If you're interested in a pair of underwear with a little bit more coverage please feel free to check out our [Women's Active Briefs](https://www.patagonia.com/product/womens-active-briefs-underwear/32396.html?dwvar_32396_color=BLK&cgid=womens-socks-underwear).
Love the fit
This is a daily use underwear for me. I have the previous diamond patterned Barely Hipster also and the current style is a better fit for me, but I'm rotating both through the week. I'm lean and have narrow hips, and this undie wears well under my tights, yoga pants, and thin office pants without any panty lines! Need to buy more colors, ... Read Moreand looking forward to taking them with me when we can safely start traveling again!
I must agree with other reviewers who complain about decline in product quality. And for the same reason: there's inadequate backside coverage. Sadly disappointing, as two earlier versions were very good indeed. I will not be purchasing underwear from Patagonia again.
Hi Liz, we're really sorry to hear about the disappointment with this new design's cut and quality. Our designs are constantly being revised, and customer's feedback is one of the contributing factors to these changes. We hope that we won't disappoint you in the future. Thanks for your review!
Pretty please bring back the old style
Please go back to Cut: 190069 Style: 32355 Fall 2014 They were perfect- the best! The new style is not nearly close. I will buy many more if you do!
Hello, thanks so much for your feedback! We're sorry to hear you're not satisfied with this design. We've passed your message along to the appropriate team. Please feel free to [return](https://www.patagonia.com/returns.html) it if you were looking to do so and haven't already.
Not as good as they used to be...sorry!
I have loved the Patagonia women’s underwear and have worn them for the past 15 years. I bought a bunch about ten years ago at a time when they were made in Israel. The material was nicer (stretchier and longer lasting), and they fit better. The new ones cinch up on my derrière, and they are tighter around the leg holes. The new material is not as ... Read Moresoft or stretchy. Please, Patagonia, go back to the other ones!!! I really can’t buy any more of these the way they are...
The dreaded wedgie is real!
I decided not to heed the other reviewers who said this version of the undies didn't measure up, and try them myself (because I wanted to love them just as much as my older pairs, and need a few more for my PCT trip this year). Within the first 10 minutes of a 10 mile hike the back of the undies were annoyingly sliding across my butt cheek int... Read Moreo a wedgie position, not staying put like the old version. I was keenly aware of my underwear for all 3.5 hours of my hike :( I won't be wearing them for hiking or anything active going forward which sucks!
Great for running
Just took a pair on their first run, wondering how they'd perform. Would they ride up? get damp and cold? be otherwise annoying? After reading all the reviews pining for a prior version of this underwear, I was hesitant about this purchase. No longer! I am delighted to report that within a few strides I forgot all about my underwear. It was on... Read Morely after logging my miles and heading for the shower that remembered that today had been a 'test run'! The hipster style stayed in place and remained dry; so dry in fact, that one could keep on wearing them even after a sweaty run (but no one does that, right? ;).
Fit has changed
I loved the version of this underwear Patagonia made a few years ago. I purchased again recently and the fit has changed...it doesn’t quite have the same amount of coverage on the butt. I wish it had a little more coverage. I confirmed it was the same size and type of Patagonia I purchased before. I still have those older pairs of underwear, and th... Read Moreey are my go-to for exercise, work, and casual.
Hi Kathleen, thanks for taking the time to write us a review! We're really sorry to hear about the disappointment with the revisions. Your satisfaction is always guaranteed so you're welcome to [return](https://www.patagonia.com/returns.html#searchterm=return).
Bring back old version!
I think it's safe to say I'm an expert on these undies because they have been the only ones I have worn for at least five years. The ones I got in 2015 were made in Israel. Those were the best. Then they started making them in Brazil. The insane way they started sewing in the long scratchy tags so you have to cut them out drove me bonkers... Read More, but at least the Brazil ones were still the same fit and pretty good. I was still willing to pay the steep $22 for them. But trust me, if you have any kind of a derriere (and I'm just a medium but athletic derriere), these latest panties -- now made in Sri Lanka -- will ride up your cheeks and the material feels cheaper and rougher. Maybe if you have no butt at all these will work. That's the only way I can understand how others say they fit. I can't buy these any more and I am SO disappointed because I love Patagonia as a company and feel good shopping there because of their eco-attitude. Please hear my howl to bring back the earlier model -- particularly the one without the sewed-in tags!
Hi Mary, thanks for taking the time to write us a review! Feedback like this is crucial to improving products for future seasons so it's much appreciated. We're truly sorry to hear about the disappointment with the hipsters. Your satisfaction is always guaranteed so you're welcome to [return](https://www.patagonia.com/returns.html#searchterm=return).
When I saw the bad reviews for these, I ordered just a couple pairs to try them out. They're awesome: fit perfect and are comfortable - and I've since ordered several more. Not sure what sort of heaven the old style must have been for folks to be so upset, but these are the best underwear I've worn. And the sugar on top is that they&... Read More#x27;re Patagonia-quality, and I won't have to buy new underwear for awhile!
There didn't used to be tags on the underwear, however the 2 pairs I recently purchased has large white instruction tags sewn in to the seam of the underwear - it was a pain to remove the large itchy tag (I now have a hole in one of them from trying to remove the seam that was holding the huge tag in place). I recommend going back to whatever... Read More method was used to communicate whatever is on that tag (does anyone even read them?) before and not sewing in that huge thing in to the seam of the underwear.
Thanks for your review, Meredith! We're sorry to hear the tag has caused you some discomfort. We're always redesigning our products based on many factors (including customer feedback), so this helps us immensely. Please note you can [return](https://www.patagonia.com/returns.html) them as soon as possible if you find that they're not working out even after removing the tag.
Bring back the previous cut!
The new barely hipster cut is smaller and constantly rides up. I even tried sizing up but these still don’t fit as well as the previous cut. The previous geo cut was my go-to everyday undie, great fit and stayed in place. This new cut is really disappointing.
Hi Melissa! Thanks for taking the time to provide this feedback, it's crucial to improving products for future seasons. We're really sorry to hear about the disappointment with the cut. Your satisfaction is guaranteed so you're always welcome to [return](https://www.patagonia.com/returns.html).
Please bring back the old cut
When I first tried the Barely HIpster, they immediately became the only underwear I can tolerate. They are so soft and they handle all my little disasters. Then you changed the cut. This happened when the pattern went from diamond to floral. There is less coverage in the seat. I still need these for the amazing fabric, but the smaller seat makes th... Read Moreem less comfy and also creates lines under clothes that should not be there. When they cover your whole seat, the (already very subtle) line disappears. Please, please, please bring back the old seat. All other undies are inferior and I want my dream undies back. It was such a short shining time in my life. Thanks for listening! (P.S. To the gal who doesn't like the tag--I just tear them out. But yes, tagless would be better.) (P.P.S. I did not check the radio button for running because I don't run so I don't know, but I imagine they're fine for that too.)
Change the tag, and it would be almost perfect.
I like the Patagonia underwear a lot. But the one thing I don't like is the scratchy, sewn-in tag at the back. If you could do away with that and, instead, simply print the tag information directly on the fabric, that would be a big improvement for me. I cut the tag out but there's no way to cut the entire thing out without cutting the st... Read Moreitching that holds the garment together.
Very disappointed. Not the old design.
I bought about 10 pairs from Patagonia in 2015-16. Now I want to replace them. I read the reviews and thought Nah maybe they are wrong. I bought 6 pairs from REI and I'm returning 5 bc I wore 1 pair and threw them away. These do not cover the entire rear like the old design. On top of that, they slide up and do not stay in place. I guess I&#x... Read More27;ll continue to wear the old ones (which were PERFECT!!) until I find a substitute. Patagonia, please, please bring the old design back and email me when this happens. Until then, don't waste your money. The other reviews are truthful.
why change (fix) something that is not broken?
I only wear Patagonia under garment and have done so for many years. My favorite, is the hipster, I don't notice that I have them on, because they are lighteweight and soft. They stay in place, they pack nicely for trips and after hand handwashing them on the go, dry quickly. Underwear is a very personal thing and finding the perfect underwear... Read More is often times a lengthy and costly process. When I discovered these perfect underwear many years ago, I new that my search was over and many times I just purchased the exact same style when it was time to replace worn-out ones. The last couple of new underwear have been a great disappointment, the fit is totally off and the fabric feels like the first polyester way back when it was first used for clothing. I and I am sure, so many other woman would like to see the original style come back, not another altered version but the exact same style.
Barely Bikini Underwear: The new fabric is terrible compared to previous fabric. The fit is different and it is stiff, scratchy and nothing like the silky, soft previous material. I wish you would not have changed what was the only underwear I bought. Sorry to have to search on for that perfect fabric.
Oh Patagonia, what have you done!
I didn't want to believe that Patagonia could mess up a design that has been so spectacular for so long. I read the reviews and even talked to a product expert before ordering. I knew I would have to size up, but neither the sizing nor the big tag were at issue. The design is dreadful, unless you enjoy underwear that sits atop your bottom chee... Read Morek, like a pair of fancy french panties. The problem is, I want my Patagonia undies to go with me everyday, whether I'm working or exercising. I want them to stay put, regardless of activity, and to never show a panty line. This design is so wrong on so many levels. Here's the challenge ladies, Patagonia says they don't plan to "fix" the design until the Spring of 2020. Thus, if you're like me and have a nice quiver of Barely Hipster's, protect them. Hand wash them and save them if you must.. search the internet for retailers that still have the old style. For Patagonia, this is an urgent matter and one that deserves your best operational team... please bring back the old Barely design as soon as possible, and please never let your young fashionistas take over underwear design again!
Bring back the old geo design
Wow...I absolutely LOVED these undies before the new design/print/fabric. Loved them so much so that I bought 3 new pairs from a Patagonia store while on vacation. How disappointing! I bought the same size and they DO NOT fit the same at all. They are so uncomfortable that I might as well just toss them out. What a waste of money. Please stop chang... Read Moreing a good thing when you have one.
Bring Back Old Design
I recently bought the barely hipster in the new design from REI and immediately returned them. The old design always stayed in place and the new design rides up. When I compared the two there was no elastic in the legs of the new design. I have over 20 from previous years and will sadly have to look for another brand. Bring back the old.
The enemy of good is not always great
Had to throw away my new and expensive barely bikini and barely hipster: indecent exposure in the front and inadequate won't-stay-put coverage in the back. Can't size up or down since the issue is with the apparently new cut/style/material. Had planned to try the briefs but now I'm afraid to do so in case Patagonia changed that too.
Bring Back Old Design!
Please revert to the old design! I absolutely RAVE over my patagonia undies to all of my lady friends-I just bought a new pair today and the cut of these is VERY different. Skimpy on the booty and lower cut. PLEASE BRING BACK OLD DESIGN! These just don't fit well,I constantly have a wedgie. Lame sauce. Please help us out Patagonia.
Why the change?
I own over 20 pair of the hipsters,bought over the last several years. Patagonia has clearly restyled the hipster and the fit is now poor,including a much lower cut. I'm hoping sizing up from S to M will fix the problem but I don't have high hopes. Too bad they went and changed what worked so well.
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