We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
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Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
We Guarantee Everything We Make
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
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Perfect concept, carrying a stove that does not need fuel. Opens up some amazing possibilities. But pragmatically does it work... The stove itself is very light weight and sturdily built. Easily handles the largest pots I have without issues. However, there is a learning curve to this stove, greater than any fueled stove. Even after a half dozen o... Read Moreutings with it I feel that Im still learning and tweaking my techniques. I know the reward for moving from novice to expert will be worth the attention and time spent. Patience will be your greatest guide in this endeavor. Thank you once again to the good minds at Patagonia, who are not just dreamers but engineers and scientists who really do help us get out there to live the dream!
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