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Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
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It just works....
So...Working from home....playing outside...its the new life...and this hoody rocks it every time. How come I never got one of these sooner ? My next question is...when I return to work in an office...can I wear a tie with this ? Team Patagonia - you need so figure that one out :-)
Super Soft, Runs a Little Small
Ordered for my boyfriend for Christmas in a size Medium. When it arrived it fit a tad bit too small so we exchanged for a Large which was more to his liking as far as fit goes. Likes the hood size, it could easily fit over a helmet. Nice, deep pockets and the jacket overall is well ventilated. He also liked that the jacket was a little tighter at t... Read Morehe bottom and the overall hug to his body. Depending on how tight you like your jackets I can see it being more of a true to size fit. He normally wears medium in everything else (shirts, coats, etc) but on this particular jacket he wanted a little wiggle.
Sizing inconsistent with other Patagonia product
I already wrote a review for the medium-sized better sweater hoodie I purchased. I'm 6'1" and weigh 175 lbs and purchased a medium like I always do for Patagonia tops. It was snug through the torso and too tight in the armpits/shoulders so I exchanged it for a large. When I got the large, it was way too big in the aforementioned plac... Read Morees and everywhere else. I concluded that the "slim fit" doesn't fit me and ended up with the r2 tech hoody instead, which is not slim and is a terrific hoody for mountains and town but nonetheless, was befuddled by the experienced. It's especially challenging in a pandemic when you can't try on your garments and have to return to the store to process exchanges.
Great product, but.....
I love the better sweater family and thought this would be a great lighter weight addition to my other Patagonia products. Unfortunately, it only comes in slim fit which won't work for me so had to return. Really disappointing as I have a need for that product.
Sorry to hear about the disappointing fit of this particular Better Sweater, but we appreciate your feedback Dan! We're always happy to [help](https://help.patagonia.com/s/) with returns or exchanges. Also check out a few pieces that might work for you: Burly Man Hoody, Micro D Jacket or Snap Dry Hoody.
The better sweater hoody light is slimmer than most other Patagona tops. I am 6'1" and weigh around 175 lbs. I have 10 or so jackets, vests and hoodies and always wear a medium. This hoody is described as 'slim fit' online and on the physical tag but not in the size drop-down menu. When it arrived and I tried it on, I discovered... Read More how slim it is and need to exchange it for either a large or regular cut.
Nice product but sizing is off
This was my first Patagonia purchase. I'm 5'8" and 160 so I'm a medium in about everything. This is a little tight in the arms and chest. I was hoping to be able to wear it like a jacket since it is a hoody, but anything more than a t-shirt underneath and its uncomfortable. If you are usually a medium and do any lifting at all, ... Read MoreI'd suggest sizing up to a large.
Easily one of the most comfy hoodies I've ever worn
Not much to say here; the form is just relaxed enough to be perfect for people who aren't built like athletes. The stretch fabric sewn into specific panels ads flexibility and breathability. The pockets are perfectly sized and placed. The recycled material mine came in is a hugely aggressive high five with mother nature.
I really like this hoody. Keep in mind that it is not as warm as the standard Better Sweater. These lightweight versions are quite a bit thinner and will not keep you quite as warm. It also does not block any wind at all. However, I get warm easily so this is perfect. It looks awesome and has a great feel to it. It will no doubt pill after continou... Read Mores use, but I don't mind. I wish the elastic cuffs were a bit snugger and stretchier, but it's fine. One thing I noticed with the standard Better Sweater is that it seemed to break in after a while of using it. I am not sure if this will do the same given the stretchy elastic sides, but if it does that would be awesome and would make it even more comfortable. Maybe Patagonia knows the answer to this?
Not up to usual Patagonia standard
The item arrived promptly and is comfortable for the most part. The hoodie is very soft and can be comfortable but there is a lining inside the hood that can get quite uncomfortable when the hood is down and it gets very irritating when worn for long periods of time. The zip is absolutely rubbish and very rarely works for me, it doesn’t seem to be ... Read Morevery good quality and feels as though it is close to breaking whenever I zip it up. The hoodie is quite expensive for its actual quality and is not up to the same standard of other Patagonia items that I own
Hello Oliver, thanks so much for your feedback and we're sorry to hear the Men's Lightweight Better Sweater® Hoody isn't working out for you! The issues you are telling us about do not sound normal and I kindly ask you to reach out to our [Customer Service team](https://eu.patagonia.com/gb/en/customer-service.html#searchterm=customer%20service) who will arrange a solution for you. Again, thanks for taking the time to provide us with feedback and please let us know if you have any other questions!
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