We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
For more information, please see our FAQs.
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Perfect fit, function and style
These fit brilliantly and while I've only used them a couple of times so far, do their job brilliantly too. Fabric feels much softer and nicer than previous waterproof trousers I've owned, and I was worried they wouldn't actually be waterproof...but they definitely are! These are going to get a lot of use, highly recommended.
Really comfortable and weatherproof
These pants are great! Very weatherproof and durable. Ive worn them hiking in the rain and Im planning on using them for spring touring. It would be nice if they had pockets, but Im usually wearing a backpack or jacket with pockets so it hasnt been a big deal.
Just What I Needed!
Purchased as a shell for classic XC skiing and was pleasantly surprised! The sizing is a bit off- I typically take a L in Patagonia pants (10-12 in womens) but a medium fit best. The vent is perfect, the belt is a huge plus, and they do a good job with such a high output sport. Only only drawback is there are no pockets?!? Still highly recommend.
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