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Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
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My baby wears 0-3 month in all clothing. These mittens were great quality but too small for him. They were very hard to fit over his hands and didnt stretch very much.
We're so sorry that the size you purchased didn't end up working out. If you'd like, you're welcome to do an exchange or a return. To begin either process, click on the following [link](https://www.patagonia.com/returns.html).
Not so great for baby...
Bought these to keep our 1 month old warm when cross country skiing. Really difficulty to get hands into the mittens with two elastic bands to pass through - the pita pocket mitts work much better.
We're sorry that these didn't end up working out for you! If you haven't already and would like to make a return, you can get started on that [here](https://www.patagonia.com/returns.html).
I love these mitts for my 3 yo... they are super warm, easy to get on and off, can be worn on the outside of the jacket (don't need to put them on before the jacket) stay on while playing and are water repellant (although not waterproof - they will eventually get waterlogged when worn playing in the wet snow). Still, we love them and have abou... Read Moret 5 pair now. More cute colors or patterns please!
Love the mitts - wish they could connect somehow.
These mitts are great! Up here in northern MN they might need an insert to up the warmth factor, but for most places I"m sure they'll be just fine. They length is what sold us. Our tikes put them on first and a jacket over and I can't see how the snows going to get in (easily as least). Like other reviewers, we do wish the two mitts ... Read Morecould connect somehow, but I get the decide obstacle. Because they're so long, I imagine and hook or clasp would be uncomfortable for our kiddos. Nice job again, PG.
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