We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
For more information, please see our FAQs.
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Love my Patagonia Vest but...
I have every color of this vest and love them all! I hesitate to even say anything negative but every one I have bought gets the little nubby balls all over it. Patagonia replaces them no questions but it is a hassle to have to do before it is even a year old. Not sure what happens and I will continue to buy these always.....just hope they'll ... Read Morefigure out the nubbies and fix that..then perfection!
Hey Ann! We're sorry to hear you're having pilling issues. It's a very simple fix. You can check out our video on how to take care of it [here](https://youtu.be/2aFbPb6Rn8o).
Love but already pilling
I just bought this about a week ago from a local store where I live and its already pilling. I wish the quality was better for the price. I love these vests and would buy more, but I cant justify it if its going to pill after one week of normal use.
Hello Krystal, thank you for your feedback and we're sorry to hear your fleece has pilled after a week. Unfortunately, all fleeces have a tendency to pill. We recommend washing your fleeces by hand in cool-cold water or separately in your washing machine on the gentle cycle. It's best to lay it flat to dry rather than place it in the dryer. Of course, you are absolutely welcome to [return](https://www.patagonia.com/returns.html) it under warranty if needed.
Exactly what I wanted
I bought this best because my partner bought me the better sweater jacket. Which I love. The vest is more freeing of the arms and feels more comfortable to wear in my home since Im working from home. I love the color because it wont fade over time like black. Im a tech worker in the San Francisco Bay Area so everyone wears it. I ordered a Large bec... Read Moreause I saw in the reviews that it ran small. Well it definitely didnt in my case. I had to go in person to a retail location to exchange it. Which was a bit annoying. But they were super nice and Im thrilled to have it in the right size now.
Nice and Warm
I like this vest for wearing around the house so I keep the chill off me and don't have to run the furnace constantly. My son has one for work as he is a realtor, out and about. My daughter-in-law has one for work and for around the house. Everyone has appreciated these vests as gifts. My son's was stolen and he ordered a new one for hims... Read Moreelf !
I love this. I am 5 foot 4 inches about 155 lbs. Bust 41 inches Waist 32 inches Hips 40 inches I could have worn a medium but it would have fit a bit tighter than I would prefer. Would buy in every color if I could justify the price. I usually just wear with a solid colored long sleeve shirt and fins its very slimy/flattering. Adds a bit of warmth... Read More, not a ton. Pockets are roomy and surprisingly soft.
Really nice vest
I love this vest! It's comfortable, light-weight, and attractive / fitted. Not heavy or bulky but still provides a thin extra layer of warmth. Good for walking, biking, or just casual wear. I'm 5'4" and 112 lbs and like the XS fit. Happy to support a company whose mission is environmentally conscious.
I am pleased with the better sweater vest, both in fit and color. Since the vest is described as slim fit, I was glad that it is offered in an XXL. I typically dont zip it, and a previous one I have in an XL, made that a bit too uncomfortable. Its cozy and well made. Would highly recommend as a nice addition to your casual wardrobe.
The perfect layer
I have only had this vest for about a month, but so far I am delighted with it. I live in northeastern Wisconsin and love the outdoors, so dressing in layers is my lifestyle. And I work in a health food store with a large organic produce, cheese and dairy department, so without preservatives, cool temperatures are necessary year-round to maximize s... Read Morehelf life. Its always chilly at Healthy Way, and my Patagonia vest is the perfect layer over a lightweight long-sleeved tee or turtleneck. It is attractive and stylish, and the fit is perfect, not bulky but still warm and cosy. I am 5ft 2-1/2 inches and 115 lbs, and the XS fits exactly right. I bought one in a burgundy color and then immediately ordered another in black! I dont know how they will wear over time, but I know Patagonia will stand behind its products. Seriously, these are my new favorite go-tos for work and cool weather recreation.
Not My Usual Style, but I Love It
Im not actually an athletic person, so when I took my adult children away for a weekend of hiking in the forest, I needed to buy something to wear! I bought my first pair of hiking pants and this fabulous vest. Its warm, comfortable and really pulled my outdoor style together. My daughters both complimented me on it and they will probably find a co... Read Moreuple under the Christmas tree!
Warm cozy vest
I bought one of these and ordered another because I loved it so much. Its great on chilly evenings in the house and also out and about on cool days. They run very small though. Im typically a large which feels roomy and even the XL is fitted in this style. I also have a couple of better sweater jackets too. Nicely made feels warm without being bulk... Read Morey.
Fits nicely and is very warm!
I absolutely love my Better Sweaters and this vest is also great! It fits nicely, looks good over any short sleeve or long sleeve shirt that I have worn it with and isn't to big in the arm pit area. I used to think that I didn't need two Patagonia vests: a Down Sweater vest and a Better Sweater vest, but the reality is that they serve two... Read More different purposes, at least for me. The Down Sweater vest will be for skiing, hiking, camping, etc... vest and this one for everyday use. I'm very glad I purchased this one, I've worn it nearly every day since receiving it.
Ws Better Sweater Vest
Absolutely love this vest. However the zipper wasn't sewn in correctly so it doesn't lie flat. Will be returning the vest soon for another one, which hopefully has better workmanship.
Hi Linda. We're sorry to hear you're disappointed with the zipper on this vest. We went ahead and emailed you offering help with your return in case you still haven't sent it back to us.
The Better Sweater has been a go to staple of my wardrobe for years. Happy to add the vest! It is warm without being bulky, layers well, washes beautifully, fits perfectly, will work well for skiing, and then equally as well for apres ski or around town. Very versatile, multi season piece!
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