We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
For more information, please see our FAQs.
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For some reason it collects lint in the washing machine and it does not come off in the dryer and the sweater is covered with white pieces of lint and is unwearable. I can send a picture.
Hi Tommy, thank you for taking the time to write us a review. We're really sorry to hear about this, it sounds like your sweater is starting to pill. To reduce the chance of pilling we recommend laying the sweater flat to dry after washing rather than machine drying. In addition, we recommend a sweater stone to remove pills that have already occurred. With that said, if you're unsatisfied with the appearance of the sweater you're welcome to [return](https://www.patagonia.com/returns.html).
Promise not delivered, cheep
The brand promised more than this jacket delivered: the material feels too synthetic, the color is marginal and the zippers hard. Not worth the price.
Hello Mahdad, thank you for sharing your feedback with us and we're sorry this vest isn't what you expected. For future purchases please feel free to read over our Features sections where we list everything from the fabric we use to the zippers and fit. If you're interested in a non-synthetic vest, check out the [Men's All Seasons Hemp Canvas Vest](https://www.patagonia.com/product/mens-all-seasons-hemp-canvas-work-vest/27815.html).
Not as warm as old synchilla vest
The newer synchilla vest which I tried out last November was not as warm as my old one (Sty 25184), so I returned it and tried the better sweater vest. Same result. The old one was and is still warmer. If you get a Patagonia favorite and use it constantly, don't expect to replace it with a better edition. Something seems to be more important t... Read Moreo Patagonia's product design people than producing a truly better product.
I have been a Patagoniac since 1984 when I bought my first 3 button shop fleece pullover. After 37yrs & countless washings my son wears it in his undergraduate engineering school. This vest is pure & absolute Patagonia quality, fit, style, comfort & superb construction. Never doubt any Patagonia product--buy with confidence--a great ves... Read Moret.
I love Patagonia products (and mission), but their sizing is inconsistent. One item, M fits perfectly and the next item M is too small/large. Love the Better Sweater 1/4 zip (I own 3) M and they fit perfectly. Ordered the Better Sweater Vest and it was too small/tight. Bummer...
We're sorry to hear that the sizing was so inconsistent for you. In the future, we're always happy to provide measurements to help you decide what size to get, simply reach out to our [customer service team](https://help.patagonia.com/s/). With that said, we'll be sure to pass this feedback along.
Not great fit
I am disappointed in the quality of the material of the vest. The fit is also too long for me. I wanted a vest to wear for more going out to a casual dinner or to church. The fit and quality is just not there. It will only be used for some hiking.
We're sorry that this didn't work out for you. If you're interested in a comparable piece that might be better suited for special occasions while also measuring in with a shorter length, we'd recommend the [Men's Retro Pile Fleece Vest](https://www.patagonia.com/product/mens-retro-pile-fleece-vest/22821.html?dwvar_22821_color=PTPL&cgid=mens-jackets-vests-vests).
The perfect vest
I have 5 Better Sweater fleece vests. From autumn through spring I wear one most waking hours because of their versatility. At home we keep the thermostat low to conserve energy. The vest keeps me comfortable. Outdoors where layering is important, the Better Sweater is a vital component during the coldest weather. In cool weather it is the perf... Read Moreect addition under a lighter coat. The Better Sweater looks great under a sport jacket, too. When fly fishing, I often wear one under my chest highs. Perfect for hiking, its another layer to add or subtract as the conditions dictate. The build quality is superb. Size is consistent from one years purchase to the next. Colors dont fade. The zippers work. My only wish is that you would make them in blaze orange. Thanks, Will in Winchster
At first I was skeptical, now I'm inVESTed in it!
A ton of people at my job wear Patagonia jackets and say they're the warmest things ever and extremely comfortable, and they're right. I'm always warm though, so I opted for the vest instead, and it's awesome! The medium fits a little snug, but it's not *tight*. It's nice and form fitting, and I have a tiny bit of a gu... Read Moret. If you're a skinnier dude you should be fine. Get this vest, you'll love it!
Nice vest, but prefer previous version
I enjoy this vest, but I like the previous generation, which has elastic/stretchy sides, more. I mostly wear this vest with business casual attire. I also have the gray version in the same size, but it seems to be a little larger and doesnt fit as nicely as my black one.
Almost perfect, but time will tell
The fit on this is, for me, true to size. Normally a large will fit well and this large fits quite well. While a fleece on the inside, the exterior looks more like a knit sweater, which I really like. It is very nice looking. It also is a perfect warmth. Not too hot and not so thin the wind blows through it. It has added just the right warmth when ... Read Moreevenings and nights are getting chilly. My only concern and hence four stars, is that pilling of the exterior weave has started. So we'll have to see how it holds up from an aesthetic standpoint. Pilling notwithstanding, I'd highly recommend it.
Love the vest. Perfect for year round.
I purchased this for my boyfriend. I actually purchased two sizes as I wasn't sure of the size. I ended up keeping the med and returning the other size. The return process was super easy. The vest quality was great and perfect for year round use - walking, hiking, etc. He is 6'1" and slim. The M fit perfectly.
First Patagonia purchase will not be the last.
I’ve been going back and forward about this purchase for while now, are they as good as people say? Well honestly yes, delivery was excellent, not extra customs charge even with the first stages of Brexit messing up a lot of parcels from Europe to UK. Quality is excellent, fits well and is the perfect comfort for my current “Working from home” ca... Read Moresual dress, walks around the neighbourhood lifestyle.
Ms Better Sweater Vest
I love the look and warmth but it does run small. I bought this along with a Better Sweater 1/4 zip. The 1/4 zip is true medium IMO whereas the vest is more of a small... Not unusable but definitely tighter fitting. Finally after just a month of light use around the house it is quite bobbled and certainly looks older/worn than it should be...
Ive had the same vest in a large for years but I am shrinking as I age. Its a versatile piece of gear I use primarily for biking and walking. Zip it up and its good for 40 deg; unzip and comfortable at 60 deg. Typically Patagonia because the color is different but the quality is not. I will return the old large one for recycling when the stores ope... Read Moren again.
I bought the vest for my son for Christmas. Ordered 12/12/20. The 23rd realized I wasnt going to receive in time. Called and had a new vest sent Fed Exd over night. Received 24th. In Time for Christmas. Meanwhile original vest came 27th. Customer Service rep sent a printable return label w tracking. Had 30 days to return. Really appreciated the cus... Read Moretomer service in ensuring my son received his vest for a Christmas plus a way to return that was convenient. I will continue to order fir Patagonia just for the service alone! Well. And the product!
Fantastic sweater vest
This vest is replacing a no name brand I found at a local retail store. I've had the other one for at least 4 year's now and definitely needed replacement. The problem was that brand had discontinued making this vest. Patagonia to the rescue. I live my new vest and feel good about the environmental impact. Part of my work includes being o... Read Moreut in the field and with mobile work applications on my phone I needed to more than ever have easy access. I have a rugged case and belt clip due to the nature of my work but accessing my phone was a bit difficult due to the fit of the vest. Solution; I took my vest to a seamstress and she added a 6" zipper down the right side of the vest. Now accessing my phone in the field is super easy. Thanks for the great product. I will definitely be forever customer.
I recently ordered a Better Sweater vest to go with several other Better Sweater products I own. This product line is affordable and stylish. I get compliments every time I wear this vest. I have found the line to have good warmth as well. I have been a Patagonia customer for over 35 years.
Soft and versatile
I had originally ordered a medium but found it to be snug and not able to layer it as well (also was a bit painful blow to my ego that I might not be a medium anymore). But the vest is super soft and is a great layer over a shirt or under a jacket. Looks great and is functional.
Perfect but runs small
The vest is amazing! Its perfect! But it runs small. I had my sister try it on and fits her good. Shes 53. Will be returning this item. Its a shame
Hi Juan, we're sorry to hear this ended up being too small! If you need any help returning that vest, don't hesitate to reach out to our [customer service team](https://help.patagonia.com/s/). We're also always happy to email you any item's measurements chart so you can feel more confident about your next purchase.
My Favorite Vest in My Favorite Color
Purple, slim fit, slightly heathered vest looks great and is warm but not too warm. Perfect for temps in the mid 50's - mid 60's and great for layering, as well. I normally wait for Web Specials but when I saw this vest in purple I snapped in up in a jiffy! I already had the blue which is slightly heathered, too. Highly recommended like a... Read Morell Patagonia products.
Love the material and quality!
I typically wear a Large, the Medium fits me a little tight, but I didn't want it to be baggy at all. Love this vest, it's exactly what i was hoping to get from patagonia. something that feels like it will last a really long time and i can spill coffee or pizza on it and not be too worried about getting it out. It's a fantastic Ves... Read Moret i plan on wearing for forever.
Why change a good thing.
I already had this vest and ordered the same size but in a different color but found out from Patagonia that they changed the cut of the vest to a larger size.Had to send it back.
Hello Albert, Thank you for sharing your feedback. I am sorry the fit did not work out in the current version of the vest. We did make some adjustments to the cut, along with new fabric in 100% Recycled Polyester Sweater-Knit Fleece.
After trying many options through the years, MBS vest remains the top dog. Combination of weight, fit, versatility and durability through washings(No pilling/shrinkage)are best in class. More color options is my only gripe. Please dont get cute changing manufacturers or overthinking a classic!
At first, I wondered why all of these analysts at my firm were wearing these. I ended up being sucked into purchasing one of these vests due to having meetings with higher-up staff members who consistently wears these. Now, I feel like I can confidently write macros and call them AI without remorse. The fitting is great, and now the baristas at Sta... Read Morerbucks seem to now remember my name because I look important. Great buy, life changing!
It is a great investment!
See what I did there? Anyway, I am always cold from November through March (Northern Indiana). I usually walk around the house in a hoodie. I thought this vest would be a great way to stay warm while getting some freedom of movement back. I was right. The weight is perfect! The fit and finish is great too. I have no regrets. I wish I could have cau... Read Moreght it on sale, but I take care of my gear so I plan to have it for a while. The black vest might not be the best choice if you have a dog with anything but black hair. Make sure you have rollers handy.
He loves it!
My husband was eyeing the Patagonia vest for the past year. I was unable to find his size in the store, so I went to your website placed my order and 2 days later it was delivered to my door in time for Christmas! He's been wearing every day since Christmas. Thank you for an easy and convenient shopping experience.
Great quality and style
The young women really liked the quality and style-but the cut was smaller than the Mediums they normally wear. This was disappointing, as they had wanted to wear a tank or t-shirt underneath.
We are sorry to hear that fit was a little snug on this. If you'd like to [exchange](https://www.patagonia.com/returns.html#searchterm=return) this for a larger size, please feel free to do so. Thanks for the feedback!
Love the sweater fleece
I have a Better Sweater vest and performance hoody. I love both. The knit weave is soft, comfortable, and more “formal” looking than plain fleece (like a sweater). They are very breathable, but on the flipside not wind resistant. I just wish they weren’t so expensive, otherwise I would get multiple in different colors.
I will admit, I stand outside the mainstream as many reviewers said this vest was a little on the losser side. But I have been buying Patagonia vests for years and find both the nano puff and this better sweater vest are much smaller than they were three or four years ago. I measuered one of my 5 year old nano puff vests and it measuered 23 inches ... Read Morewide just just under the arms. I stopped buying nano puff vests because the large was too tight in recent years. Hoping this Better Sweater vest would have the old fit of the Nano Puff, I took a chance. This vest is 21and 1/2 inches under the arms - a full 1 and 1/2 inches narrower than my old Nano Puffs. I would not care if the vest was relabelled as a narrow fit, but it is marked as a regular fit. My question: I buy ALL my Patagonia jackets in a large and there is ample room. Why did you crop 1.5 inches off the width of your vests and still label them as a “regular” fit? I think I would be swimming in the XL as I don’t have wide shoulders - so going up one size is not an option.
I ordered 2 sweater vests at the same time. I have another Patagonia vest and it is great... love it. It is size Large. I ordered 2 size Larges. The blue one fits fine (a little snug but ok). The grey one is so tight I cant wear it. And I already ripped the tags off so I am stuck with a $100 vest I cant wear. I wanted to order another vest (differe... Read Morent style) but am afraid it wont fit right and dont want to waste the money. Is it possible to exchange the grey sweater vest for an XL even though i removed the sale tag? Thanks
Hi Nathan! Thanks for taking the time to write us a review. We're really sorry to hear about the sizing discrepancy you experienced. You're definitely welcome to [return](https://www.patagonia.com/returns.html#searchterm=return) for an XL. We've reached out to you directly with further assistance!
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