We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
For more information, please see our FAQs.
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As always the quality of any Patagonia product is solid. The last few t shirts Ive bought, however, have used a very boxy cut. Im taller, but fairly skinny. So the shoulders fit, but the torso is too big around while also being too short for me. I dont mind that its loose, but the short length is a real problem. I ended up giving this shirt to m... Read Morey son, who is not as tall as me (yet)
Nice shirt, stretchy collar
I love the Patagonia Scope logo, and so really wanted to like this t-shirt. Bought it in two colors. Alas, the neck is skinny and saggy, and lacks holding power; so the shirt ends up looking like that guy in the 1st date TV ad.
Bummer, we're sorry to hear this! We wish this would have worked for you and are sorry to hear the neck line was too loose. Please feel free to [send](https://www.patagonia.com/returns.html) this back to us since it didn't work out for you.
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