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Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
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If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
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Ws Better Sweater Vest
Absolutely love this vest. However the zipper wasn't sewn in correctly so it doesn't lie flat. Will be returning the vest soon for another one, which hopefully has better workmanship.
Hi Linda. We're sorry to hear you're disappointed with the zipper on this vest. We went ahead and emailed you offering help with your return in case you still haven't sent it back to us.
The Better Sweater has been a go to staple of my wardrobe for years. Happy to add the vest! It is warm without being bulky, layers well, washes beautifully, fits perfectly, will work well for skiing, and then equally as well for apres ski or around town. Very versatile, multi season piece!
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