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Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
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If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
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Good, with recommendations for improvement
Quality is top-notch as always, functions and fits as expected. Good rain paint! My main complaint for a pant of this quality and in this price category is the world's tiniest zipper on the side zip with no zipper pull. Why?? Aaarh!! Good luck getting a grip on it, and not possible with gloves. I have normal hands and thin fingers (size med gl... Read Moreove). You'll need a MacGyver workaround, which I'm doing - scrubbing the web for compatible zipper pulls - but it's a hassle that should not be necessary had a normal sized zipper been used. A commensurately tiny zipper garage at the top has minimal function unless you have the patience and dexterity to squeeze the zipper into it. Also, a rear pocket would be a highly recommended addition.
So I waited until the east coast got a little snow before I tested them out, I purchased these for winter/snow/mixed precipitation outing on my fat tire bike. Im happy with the fit, its actually pretty perfect, the pants didnt catch on the chain when adjusted at the cuff, they didnt ride up and werent loud at all, kept me dry and broke the wind. I ... Read Morewore a base layer underneath and kept warm this 30 degree morning and I got some first tracks!
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