We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
We Guarantee Everything We Make
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
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Love this jacket!
I love this simple, straightforward, classically cool jacket. Usually I find that Patagonia runs a bit small, so I ordered a large (even though I'm usually a medium in other brands). The large is larger than I thought it would be, so it's perfect when worn over a thick sweater, vest, etc. This jacket is so light and comfy, but also nice a... Read Morend warm. I love the look of it so much that I just ordered a medium, too, so that I can have a closer fit over a t-shirt when the weather warms up. The super soft pockets are a good size, large enough for a phone, mittens, etc. Keep in mind, there is no zipper, only snaps. I love the pared-down, 70s look and feel of this piece.
Strangely cut and disproportionately snug/loose.
This is the only Patagonia product I've ever disliked. I have many Patagonia jackets and they all fit so well-- except this one. I'm a Patagonia XS/0 and the hips on this jacket were uncomfortably snug on me. The jacket is too loose around the stomach and the zipper folds out uncomfortably when you're sitting down/bending over, but t... Read Morehe armholes are extremely tight. It's too bad, because the men's Bivy Jacket is really nice and I had high hopes for this one!
Hey there, thanks for the review on our Women's Bivy Jacket. We're sorry to hear the fit didn't work for you, you are welcome to [return](https://www.patagonia.com/returns.html) at any time. We've passed your feedback on to the appropriate team, thank you!
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