We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
We Guarantee Everything We Make
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
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Best gloves ever..dry and warm.
I loved the gloves. Best Pair I have ever owned. Unfortunately I left the on the roof of my car, drove off and lost them. Tried to order another pair immediately but it appears you are out of the R3 gloves. Please, oh please let me know when you have them in stock again.
I use these for swimming!
Hello. I bought a bunch of stuff. Two wetsuits, one thermal hoodie, and gloves. I don't surf. But I wanted to swim in colder water which is water that is below 78 degrees. So I tested them in a pool that was 67 degrees wearing and R2 wetsuit, your gloves and boots from another manufacturer because my feets are a size 13 and your won't fit... Read More. So, hey, the gloves were great. Of course, they're rate for 55 degrees or something. But I'm really sensitive to the cold. And sad movies. Wow. Yeah. Sad movies like It's a Wonderful Life or Groundhog Day. So I recommend them. They come in a pair. One for each hand. And they don't use oil. Patagonia, doing their darnedest to keep the planet safe. You gotta love those people and their products. I mean, it's not a law or anything. But if I was president it would be. Okay. That's it. Hugs.-d
runs small... but size indicator on website needs to be updated
the fingers on this glove run really short. i used the measurement guide and it really needs to be updated and clarified. the fingers are super short, but the hand "girth" measurement is ok. website team needs to work with product to find best way to measure up the gloves and find the appropriate description. But, CS wins again, they hook... Read Moreed me up with a size L right away, adn i got my refund lickety split. new gloves in the bag, i hot the waves and everything was nice and warm. cheers! Jay
Great fit and function. I
Great fit and function. I am a size large for most other glove brands. Used these on a six day whitewater rafting trip rowing the middle fork of the salmon. Air temps didn’t get much above 40. Moderate activity and these gloves kept me warm!! I have no doubt they’ll perform great in the surf as well.
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