We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
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Good gloves - Better grip than competitors
I purchased the R2 Yulex gloves after comparing them with 1.5mm golves from a reputable competitor. I don't like wearing gloves while surfing, and the lighter gloves initially seemed interesting. I tried both gloves in the shop and went for the Yulex after the following: 1. Comfort, fit and form. Initially the lighter gloves felt more supple, ... Read Morehowerver the Yulex gloves were already formed into a slight curl which evened things up between the two options. 2. Grip. The shop owner let me grip the rails of a board he had for sale in the shop (whilst I was wearing one of each type of glove). It was evident that the Yulex glove had better grip, at least in dry conditions. I bought the Yulex..... First surf using the Yulex gloves: Very happy. The size dry was still appropriate wet. Plenty of grip and feedback for making the pop-up. The Yulex also come with a handy net bag that should help me not to lose one....could definitely use the bag to carry wet/damp gloves although I'll be airing mine properly at the first opportunity. I normally use size L gloves for other pursuits (construction, snowsports, motorcycles). I was XL in Patagonia gloves (also the other brand). So I would say that the sizing runs a little samll - something to consider if buying online.
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