We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
For more information, please see our FAQs.
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Had one of these a few years ago that was an excellent belt. Current version is unsatisfactory. Belt length is nowhere near product specs of 45 1/2 . Im a 36 for reference and there was approximately 2 remaining when fastened. I had purchased the black & grey versions of the belt. I returned the product. Additionally it didnt hold while fastene... Read Mored. Unsatisfactory product.
Solid color belts slip & woven patterned ones can unravel
I bought two of these belts: one in forge grey and one in a patterned weave. The forge grey is thinner webbing and slips, so I'm returning it. The patterned weave is thicker and doesn't slip at all, but the cut end wasn't finished (or heat sealed) properly and starts to unravel periodically. I've tried to heat seal it but this i... Read Moressue is endemic to the patterned weave due to its construction. I have an older solid color friction belt from the circa 2000 which I love and it's still going strong, except for some minor fraying due to the buckle & some paint splatter. Patagonia needs to change the thickness of the solid color webbing on these belts and needs to address quality control/finishing issues on the woven patterned ones. Otherwise, I'm a big fan of the friction belt!
We're sorry to hear about the inconsistencies you've experienced with our Friction Belt. Please feel free to send them in for warranty evaluation, it could be that the patterned version you received is defective. To get started on a return, please click [here](https://www.patagonia.com/returns.html).
This belt is advertised as 45 1/2 inches, but I measured it and it is on 42 1/2. I am a size 36 in waist, so it does not work for me. This is not a 1 size fits all belt.
Hello William, we're sorry to hear your belt was shorter than advertised. This sounds like a quality control issue so we went ahead and emailed you to help with your return. Thanks so much for your feedback.
Excellent all-wear and all-seasons belt
Ive been wearing these belts for at least 15 years now and they are dynamic and bomb-proof. I wear them with jeans, slacks, shorts and have even worn them with a wool suit! They never release or slip and they look under-stated and unpretentious. I just wish they were offered in small, medium and large sizing for convenience sake.
I tried this belt and the Tech Web on in-store before purchasing. I liked everything about the Friction belt more than the Tech Web. The buckle is low-profile and does not impede movement or stand out. This belt is light weight, looks great with pants and shorts and is simple to use. I find it easy to release and replace for frequent bathroom visit... Read Mores. This will be my go-to belt for the rest of my life now! I plan to replace it if it ever wears out, so keep making it in cool colors and patterns like TGRG Patagonia! Thanks!
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