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Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
For more information, please see our FAQs.
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Love these shirts!
I have purchased the organic t-shirts, and these. I prefer these ones over the organic because they are thicker. Its my favorite classic t-shirt feel. Its hard to find thicker t-shirts that are at this quality. Im in CA where a t-shirt is appropriate year round. I truly love this t-shirts.
Not bad but not great
Shirt runs a little larger than I expected but material is sturdy. So sturdy, that the logo on the back of the shirt kind of irritates the skin on my back if I wear it long enough during the day. A bit of a bummer. Overall, not bad, but will be ordering the cotton tees instead.
Patagonia needs to figure out a new way to be environmentally friendly. Theyve taken a great product and turned it to junk. Pilling, rough, and itchy are the benchmarks of a great t-shirt.
We're so sorry to hear that your Patagonia Men's P-6 Logo Responsibili-Tee® was not up to our standards. Please feel free to begin a return or exchange here, https://www.patagonia.com/returns.html.
Great tee! Long- and short-sleeve versions fit great, feel great, wash great... Very impressed with Patagonia gear all around. Originally bought a long sleeve responsibili-tee. Now it's just neck-to-ankles Patagonia: Comfiest jeans I own, fantastic crew sweatshirt, short- and long-sleeve responsibili-tee everyday of the week, torrentshell pul... Read Morelover in my backpack... The gear is just on-point and fits me better than anything I've come across. Awesome company flying the flag for sustainability. Keep doing what you're doing! You've got a customer for life.
I bought this shirt in grey a couple of years ago and it quickly became a favorite shirt. I decide its time to order a new one. So I pick the same shirt in the same size, i've purchased other styes in XL's that fit fine, but was immediately disappointed. The shirt ran incredibly small. Also, you completely changed the quality of product. ... Read MoreI held my repeatedly washed and dried old shirt and it's brand new replica in my hand and the new shirt you provided felt like thin paper towels. The cuff on the sleeve was much smaller and the stitching was terrible. The fabric itself was awful, scratchy, and could have been mistaken for paper towels from a gym bathroom. I was so excited to receive this package and to carry on wearing my favorite tee, but you changed it all up. Hoping it wasn't for profit as many other brands have done the same as they've grown in popularity. You lost a fan :(
We are so sorry to hear that your new shirt didn't measure up. Please feel free to return it.
Shirt is too baggy and too short
Im very disappointed. This shirt is way too baggy and way too short. Also, the fit is way too tight in the pits. Would not reccomend.
Thank you for your feedback on this style, Joshua! Please don't hesitate to reach out to our Customer Service team to return or exchange it. We'll be happy to [help](https://help.patagonia.com/s/) with recommendations of different designs that might be a better fit.
Very disappointed in the quality. I bought two of these and both have started to pill badly after only one wash.
Thank you for your feedback and we're sorry to hear about the pilling issues you've been having. Unfortunately, because of the recycled content in these shirts, they have a tendency to pill. We recommend washing your shirt by hand in cool-cold water or separately in your washing machine on the gentle cycle. It's best to lay it flat to dry rather than place it in the dryer. Of course, you are absolutely welcome to [return](https://www.patagonia.com/returns.html) it under warranty if needed.
My favorite winter shirt
I have seven or eight of these shirts in all different colors. I love the fit, they fit my 6' .5" body perfectly if you like a slim fit. There well built, come in a variety of colors (although I thought the yellow was the first color I thought was ugly). The nice build quality means that these shirts are a bit thicker than your average ma... Read Moress produced stuff. I'm no expert, but these shirt feel as though they have a higher thread count than T-shirts from other companies. So they're tougher than your average shirt.
Best quality tee I own, white is a little off though
I have two of these tees, one in purple and one in white. The cotton is nice and thick and they hold their shape through many washes. The fit is a little baggy but that's great, I love that fit. It looks oversized design and not like sizes too big (if that makes sense). Embrace the baggy fit. One thing I would like to know is why the colou... Read Morer of the white tee is slightly blue-ish/off-white. Is this a result of the recycled material? or have I purchased a defected tee?
Sizes are annoying
I ordered the responsibilili tee before in medium and it was so huge . I ended up giving it away . So now I ordered a small and it was too small . I dont get it . The cotton tshirts I have no pobrem with.
Hey, thanks for this feedback! It sounds like you are in between sizes, which is a bummer. Feel free to [send](https://www.patagonia.com/returns.html) it back to us.
I have noticed that the length of the Responsibili-Tees is inconsistent. This one is about an inch and a half shorter then some of the others that I own.
Hi Scott, sorry to hear about the disappointment with the sizing. Please feel free to [return](https://www.patagonia.com/returns.html) if under warranty as your satisfaction is guaranteed.
I love this shirt overall; however, wish they listed the models size and shirt size. I'm 6'0 and bought a size medium (that runs a little big) a small would fit perfectly.
Thanks for the feedback and we're sorry to hear the fit was a bit large. Please feel free to send that back for an [exchange](https://www.patagonia.com/returns.html).
good fit but poor pilling
I like the style and it wear comfort. But the pilling resistance is extreme bad. I just wear a couples of times and the pilling is all over on it. The materials should be improved!!!
Thank you for your feedback and we're sorry to hear about the pilling issues you've been having. Unfortunately, all fleeces have a tendency to pill. We recommend washing your fleeces by hand in cool-cold water or separately in your washing machine on the gentle cycle. It's best to lay it flat to dry rather than place it in the dryer. Of course, you are absolutely welcome to return it under warranty if needed.
Sizes are on the large side
Bought as a gift but the Medium was huge - very long in the body, wide on the sides and large arm holes. Was a bit of a pain to exchange it online, so ordered a small and this fitted fine. Will keep the Medium for a future gift. It was a Responibili-tee - I liked the choices of colours and the service and delivery was excellent. The t-shirt is ... Read Moreof a good, thick quality and is a nice fit in the smaller size. I'd recommend ordering a size smaller than you usually wear.
Waay too baggy compared to earlier versions
I've owned a few responsibili-Tee's over time and as I lost one a few weeks back decided to order another. Went with size M which normally is my go-to patagonia size. (i'm 190cm/6'3', 73 kg) But when putting it on it was simply just to big and to baggy. I get the current baggyness trend and I don't mind having slightly... Read More wider t-shirts. But with this version everything feels off, it simply feels like wearing a bag with holes instead of a t-shirt.. Still gave it 2 stars because I really liked the earlier fits.
Hi Gert-Jan, thanks for taking the time to write us a review! We're sorry to hear about the disappointment with the fit of the Men's P-6 Logo Responsibili-Tee®. We have looked at the fit of our items recently after some customer feedback. Though each Patagonia® product is designed and shaped specifically for its intended use, we can generalize our fit descriptions in four ways Formfitting, Slim Fit, Regular Fit and Relaxed Fit. More info about these can be found on our website. Please reach out to our [Customer Service team](https://eu.patagonia.com/gb/en/customer-service.html#searchterm=customer%20service) if you wish to return the t-shirt. Please let us know if we can help with any other questions or concerns today!
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