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Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
We can now ship to all countries across Europe. Please rest assured that our delivery partners are applying strict hygiene and social distancing measures, for their own safety and yours. Depending on where you live, it may take slightly longer than usual for you to receive your order.
For more information, please see our FAQs.
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Too tight in shoulders
Love the color and fabric, BUT, the arm holes at the shoulders are tight and restrictive. Weird pattern. Feels like you have it on backwards. Cant believe this was fit tested and passed
Hey Ned, we appreciate your review on the Men's Fitz Roy Horizons Responsibili-Tee. We're sorry to hear that the fit was a little funky for you. We'll pass this info on, in the meantime if you're interested in making a [return](https://www.patagonia.com/returns.html) you are welcome to do so.
The shirt looks nice, the fabric is soft, and the colors are good. However, it is enormous. I don't know what it was, but I ordered a medium and it was bigger than a large Patagonia shirt. The medium is probably closer to XL.
Hi Jake, we're so sorry to hear about the sizing issue with your Fitz Roy Horizons Responsibili-Tee, and we'd be happy to help out with a return or exchange. Please feel free to begin your return here, https://www.patagonia.com/returns.html.
The one shirt that you need
This is it, the perfect t-shirt in my opinion! A nice heavyweight tee that drapes beautifully. I'm 6'2" 190lb and the large fits perfect! I like the thicker/ more substantial collar on this shirt (no bacon neck). A nice subdued logo on the front. A nice length on this shirt, bottom of the shirt hangs below the belt line (but doesn&#x... Read More27;t look too long). Homerun Patagonia, now don't go changing it (it's perfect).
Rock Solid T's
I've had a pair of this shirt for few months now but they still have the same durability as when I first got them. I know its just a T but as far as the quality goes, stitching are all on point and the fabric still feels sturdy but keeps its softness after washes. As far as the graphic goes, its gonna fade over time as expected. I've noti... Read Moreced some colors fade faster than others but honestly, it gives a worn in look so its not a shirt intend on ditching anytime soon. Size runs as advertised. Highly recommend!
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