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Returns and Repairs
Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
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Fits Like a Glove
Bought this really great fitting and warm jacket on sale at the half price mark. Thats still a lot for me to spend. I am so happy I did because I have never had such a well fitting and high quality jacket. The sleeves are nice and long and the zipper moves up and down easily. I love the high neck for the colder days as I am outdoors often with my d... Read Moreog and kids. I was able to get it in 3 colors and cant wait to wear them for years to come. The fit is superb and the material is as well. I feel good when I put this on. Perfect Fit: Im 5 foot 8 inches, 130 pounds - Size: Small Womens
I bought this jacket from the Web Specials section. I typically wear an XS for Patagonia jackets, but the only size available was a S. It turns out, this worked out perfectly. For work, I'll wear this jacket over a cardigan and it leaves enough space for layers underneath so it doesn't bunch up when I put on the jacket. I've taken th... Read Moreis jacket on some short two-mile high elevation hikes with no issues. I'm 5'3" and ~105 lbs and I think this fits great. I'd recommend sizing up if you plan to wear a couple of layers under this jacket.
Much smaller fit in top of arm than throughout needed 1 size up in both and no option
Thank you for your feedback, Stacey! I'm sorry to hear this item fit a bit unevenly. Sadly, we do not have any additional sizes available in this style, but you are welcome to return it if you'd like! To initiate a return, click [here](https://www.patagonia.com/returns.html#searchterm=returns).
I own four of the 3/4 zip better sweaters (they are just so good) but needed something a little lighter and that zipped all the way down for a two week hiking trip. I haven't left yet, but loved the jacket right out of the package. Very comfortable, good looking, great color. The stretchy fabric inset allows for good movement. It's import... Read Moreant to note that the Better Sweaters are quite fitted. I typically don't like anything that hugs the body, but these just seem to work (very flattering).
Love the slim fit of this sweater !!
Greetings! I am a 33-year-old female, 145 ish pounds and about 5’7” with an athletic build (Small chest, bigger shoulders) And the medium fits me superbly! I ordered the dam blue and could not be more pleased with this sweater! It’s warm but not overly thick and great for a fall walk or winter layering. I really like the length of the sleeves as I ... Read Moretend to Need a lot of my jackets let out, but this sweater isn’t too short and I would highly recommend it! It’s also very flattering because of the slim fit and I still feel cute when wearing it and not bulky!
Ladies better sweater
Love the color and the weight but seaming on the arm is not flattering and restrictive. I am not sure what woman would want the seam to go across the largest part of her arm, there for making it look larger and restricting her range of motion. Wicked Bummer. Would like to return.
Hi Robin, thanks for your feedback! Head over to the [Returns Page](https://www.patagonia.com/returns.html) to get started with that return.
I will keep it (amazing quality)... but the truth of the sleeves is tight
I went up a size than I usually get and I am happy I did. The sleeves are poorly designed, but I am too cheap (because I just bought an expensive sweater) to pay to send it back. I will keep it and wear it over t-shirts. I still love the color and the quality, I just wish the design was better in the sleeves.
We're sorry to hear you're disappointed with the fit of the sleeves! Please do let us know if you'd like to return it so we can email you a free shipping label.
Warm, stylish, but snug on armpits
Love this sweater. It's lightweight but incredibly warm. Some reviews complained about how tight it is on the arms. It feels snug but not uncomfortable. Going a size up would make it too long for me. The only problem I have is the armpits. It's too snug there and I can see them getting stinky fast. Might need to wash it more often than I&... Read More#x27;d like. I'll be keeping it though because it's high quality and it will keep me very warm.
Perfect Weight and Color for Cool Summer Night
W's Performance Better Sweater Jacket size S Color BLST. The light color is perfect for anytime of the year. I bought 2 in the same color. While eating yummy UNREAL chocolate coconut bars around the campfire, i accidentally dropped some chocolate on the jacket and I was able to spot wash it off without having to wash the whole jacket! So it wa... Read Mores easy to spot clean. Also, It would be nice to have a hood option. I returned the XS that fit but I liked the small better.. Patagonia returns and purchases were easy and their follow up is perfection. Love this company and how professional they are!!
Perfect, except for the MILE HIGH COLLAR
I am a longtime Patagonia loyalist! I own 2 Better Sweater (not the performance ones, but the original -- they are thicker and have a shorter collar) but bought the Performance Better Sweater to have an "in between" sweater when the Seabrook hoody is a little too thin. I am 5'3" and 100 lbs, petite, and the XS fit perfectly. HOW... Read MoreEVER, what have you done with the collar Patagonia???? Why isn't it the same height as the regular Better Sweater???? It's so high that it comes up to my nose when zipped and pokes me in the face when unzipped. I debated so much on whether or not I could get over it but ultimately I can't. I hope the next version of this sweater will involve making the collar a normal height because unless you made this for a giraffe this has no business being so tall.
We are sorry to hear that the collar has given you some troubles. The collar on our Performance Better Sweater is designed to give some extra protection, but we understand how this is causing you some discomfort. I would recommend trying our [Better Sweater Hoody](https://www.patagonia.com/product/womens-performance-better-sweater-fleece-hoody/25975.html?dwvar_25975_color=LVBL&cgid=root&isSearch=true#tile-3=&q=womens%2Bbetter%2Bsweater&lang=en_US&start=1&sz=24) or even the [Marsupial Pullover](https://www.patagonia.com/product/womens-lightweight-better-sweater-marsupial-fleece-pullover/26010.html?dwvar_26010_color=DABL&cgid=root&isSearch=true#tile-2=&q=womens%2Bbetter%2Bsweater&lang=en_US&start=1&sz=24) as these may be more comfortable for you.
Very nice Better Sweater Performance, however...
This is a very nicely tailored version of the classic Better Sweater. The princess seams and stretch side panels in the body and sleeves make for a much better fit The neckline is awkward when completely zipped thus better worn open. I don’t particularly care for the thumb holes as the sleeves were too short to make them comfortable. There is a dis... Read Morecrepancy in color as the photo of the Light Violet Blue is a vibrant violet vs. slightly dull powder blue with a little violet in real life.
Super nice fitting but tight in the arms
I just received my Performance Better Sweater in Static Red and in XS. First of all I love the bright colour. The jacket has a super nice fit by the torso but is very tight by the armpits. The fit is very nice though if you're a petit person like me. I'm 171 cm and 50 kg and the XS is perfect on me (except the armpits maybe).
An overall success
At 5’10” and 160 lbs, I went with the medium. While I expected it to be an especially slim fit, and second guessed my size choice, I’m quite pleased with the fit. It’s perfect. I’ve purchased this yesterday, so I can not speak to the long lasting wear. My initial impression is quite positive and I’m excited to see how this holds up.
Overall, I love it
First, the pros: I love the teal color (and obviously color is a personal preference but I’d also love to see some greens offered). While someone commented on disliking the large neck - I LOVE it; it allows me to wear a neck gaiter or lightweight scarf underneath, where most fleeces don’t have room to do this. The fit is flattering (though a bit sm... Read Moreall - I’m 5’7”, very slender at 105 lbs and couldn’t wear an xs. The small fits, but is still pretty fitted throughout. It’s a good layering piece and can stand alone on cool, spring, summer and fall days (when it’s not windy). I find myself regularly wearing it both indoors and outdoors. I have a very long torso, and while I’d love to see it be an inch or two longer, it is longer than some fleece jackets. Cons: It does pill some, especially if you utilize it with other layers. The arms are very skinny, which I typically appreciate because I basically have kid sized arms. The upper arm is fine, but the forearm and wrist area are quite tight. Wind goes right through it, though I realize that it’s not necessarily intended for use in windy environments. This would be my dream fleece jacket if it was offered in a windproof model, with another inch or two of length and slightly more room in the lower arms. Add a cool sage green or emerald and I’d be in heaven. :)
My favorite sweater
I bought two of these thinking I would keep the color I liked better and return the other one,and ended up keeping both. I love love love this sweater. It's super warm. I want to wear it every day except my coworkers would think I was weird. I love the pockets and thumb holes. It has the perfect amount of stretch. I'm considering buying a... Read More third. I'm 5'2'',115 pounds and the xs fits perfectly.
Definitely size one up. I am an XS and a S is perfect. I love the snug fit,professional (not sloppy) look,and despite other reviews,I think it holds up to washing quite well. Perhaps they dry it too harshly? My dryer is wimpy. Patagonia: please make this is smolder blue,bright tan,or olive green so we women aren't forced to dress like little g... Read Moreirls (teals and pinks).
Nice effort but terrible fit
Pros: I like the lighter-weight fleece of this version of the better sweater; I find the better sweater much too warm. I also like the colour combinations available! But I was very disappointed in the performance Better Sweater: (1) The sleeves are super tight -- I'm tall and trim and have no problem with any of my other Patagonia size Smalls... Read More (nano puff,down sweater,etc.) but my poor arms actually hurt wearing this one! (2) Much tighter across the chest than the usual Patagonia Small. (3) The collar is very floppy and loose -- it's not the nice and neat collar of the better sweater,or even the men's performance better sweater.
Warm but too narrow in the upper arms
There is so much to love about this sweater. I have another one I wore all last winter by itself or with a good waterproof shell when I would walk around our local lake 3-5 days a week. It's also great to wear when stationary- keeps the chill at bay. The style is really flattering,which can be hard to find. Just can't comfortably wear lon... Read Moreg sleeve shirt underneath. I'm a fit normal athletic build 5'7" 135#. This should fit better in the upper arms!
The better sweater gets worn fast
I hadmy First one for a month and returned it because the fabric would "pill",causing little ears offsbriv. I returned it a spur based a different t one and the same problem occurred. I love the fit. I purchased it for its high performance ability and am dissatisfied.
Never taking it off
I really love this jacket. It's warmer than I expected,which is fantastic as I'm usually cold. My puffy hasn't come out of the closet in a few weeks now. The fit is perfect. It's longer than I was expecting,hitting below my hip bones and I really like that. I love the thumbholes too.
Fits like a glove
Obviously this is a matter of opinion and personal preference,but I much prefer the fitted fit of the Performance Better Sweater than the boxy fit of the Better Sweater. It's a more sporty option. Extremely comfortable. Endless compliments. Highly recommend. I bought the red which is true red and I love it.
I want 10 of these!
I bought this last summer in gray,size small. It is super flattering. I wore it through all nine moths of pregnancy - and due to the stretch panels on the sides,I was able to zip the jacket through most of the pregnancy. It isn't as warm as the traditional better sweater,but it is more slimming & flattering. The sleeves are long - but have... Read More the loop to slip your thumb through. I simply love it and am going to purchase more in other colors
Wanted to love this
Beautiful color. Love the contrasting fabrics. Neck is way too tall and covered up almost to my nose. Super tight in the arms but ok on the rest of the body. I'm either an xs or s depending on the style. Tried this in an xs and it was definitely not a good fit for me. I think sizing up to a small would have been too big. I really wish the sizi... Read Moreng would be consistent from piece to piece. I wear an xs in a R2 and love the fit. This is much tighter than an R2 with a way taller neck. For reference I am 5'5" 120 lbs with a very athletic figure. It might work better on a different body shape.
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