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Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
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Perfect fit, very warm and complimentary style
This was a last minute order before Christmas that miraculously arrived next day, as promised. It was sold out in almost all of my preferred color choices, so I was unsure about ordering the abalone blue. Based on the reviews and sizing chart, I purchased a L for my husband, who usually wears an X-L, since he has long arms and prefers a roomier fit... Read More. The sleeve length and overall fit is perfect. Its very warm, yet he has room to layer as much as he needs underneath, without restricting motion. The slim cut/low profile is a very flattering look and the color is beautiful! Could not be more pleased!
Liked at first...
This is my second one in less than two years. On the first one, the zipper broke, the neck frayed, the inside seam frayed. I sent it back. I bought this new one with the hope it will be better. Still have not received anything from Patagonia, be it repair or credit. I do like the jacket otherwise.
This jacket looks great but after 2 uses the insulation collapsed and the jacket is about as warm as a sweat shirt. It's wind proof but way to expensive for what it can be used for.
We're sorry to hear that this jacket has been a disappointment. The Nano Puff series is designed to provide warmth from PrimaLoft Gold insulation in a very lightweight package for milder cool temperatures and not the coldest winter weather. We recommend washing and drying according to our [Product Care](https://www.patagonia.com/product-care.html). If you're still unhappy with it, please reach out to our Customer Service for help to return it.
Gift purchase - other thoughts.
Bought nano puff jacket as a gift. Recipient desired different color. To be exchanged for that reason. Actually decided I would like one for myself however found that my color preferences did not mesh with those offered. The black, navy, and grey options are nice. And worn by many of my friends. Not into looking like twins. You might consider som... Read Moree options in other than the olive, gold, orange, teal, brown, ivory grouping. Something for women who prefer bright white, a great red, borealis green?
Hello Barbara! Thank you for taking the time to write us a review. We really appreciate the feedback and request to offer a wider variety of colors. We release new colors each Spring and Fall season so we'd encourage you to check back. Feel free to [contact us](https://help.patagonia.com/s/) if you'd like more info on the colors we're offering this season.
It's the Patagonia Nanopuff. What more do you need to know?
If you're not sure if this is the right jacket for you, it is. It packs into the inside pocket to become a pillow, it last forever (I've had one for almost 10 years, worn daily, and while worn a bit, still looks and works great), and is super warm down to about 10F. The only way to improve this jacket is if was custom fit to me.
Versatile in Many Conditions
Ive had several of these jackets, using and abusing them everyday. Theyre warm and perfect for layering. Water repellency is half decent and they stay warm even when soaked. A more durable outer shell would be ideal as I have to patch the nylon to keep them going. That said, I do abuse them significantly on the water and in the woods. Luckily, they... Read More do well in the washing machine and look great after they dry.
new and different
After satisfying a backorder, the jacket arrived today in the post. I tried it on and first impression? Not thrilled. I've not removed the tags and didn't toss the packaging, so sending it back is right there. I'm skeptical that something this thin and skimpy is gonna provide the warmth I'm looking for, but I've been wrong ... Read Morebefore. I'm reluctant to wear it because I want Patagonia to be able to sell it if I return it. I'll talk to tech support on the phone for a way forward. It's also very expensive: but I knew that going in. PS: Another Patagonia garment not made in the USA. Shameful really.
We're sorry to hear you're disappointed. The Nano Puff uses our PrimaLoft Gold insulation which is warm but also designed to be lightweight and packable. If you're looking for something warmer or more "puffy" then we recommend the DAS Light, Macro Puff, or DAS Parka. Our Customer Service team will be able to [help](https://help.patagonia.com/s/) you figure out which product is just right for what you plan to use it for, where you live, and how you want it to fit.
Best Customer Service/Great Jacket
The customer service at Patagonia is top notch. I went to the Dallas location and the nice representatives helped me pick out a nano-puff jacket for myself and explained in detail what the gear would do for my needs. Also their return policy for switching out gear is better than any high end retail store that I have personally have experienced. F... Read Moreor example: Lululemon wants you to have your first born child's birth certificate, social security number, mothers maiden name, drivers license, tags still attached, receipt, unwashed, unworn, I mean heck you can't even look at it and return the item it seems like. I'm only ranting against them because I truly believe Patagonia "TAKES CARE OF THEIR CUSTOMERS." I will be shopping with Patagonia in the future!
This will be covered in loose loops and broken stitches in 6 months with light, casual wear and only two machine washing. Nothing this expensive should have thread this weak and stitching this delicate. Patagonia advises you repair it yourselfa tedious project requiring fine motor dexterity, good eyes, and a sewing machine or hand stitching that wi... Read Morell sew broken areas to the lining. Unless you want to deconstruct the jacket.
Hello Holly, we are incredibly sorry about how quickly your jacket has begun to unravel. Please know you are always welcome to return your item or send it in for a warranty repair. To get that started, please feel free to reach out to our [Customer Service](https://help.patagonia.com/s/) and we will make sure you are taken care.
Had a long delay in delivery because apparently the package was damaged and couldn't be delivered. The jacket is fine. Its lightweight and fairly warm. Doesn't feel particularly well made and I am not expecting it to last a long time based on the material and the seams, but I got it on sale and its what I expected.
Sorry to hear about the transit delay with the carrier. Thanks for your feedback on fabric and weight. If you have any issues with our Nano Puff Jacket, please reach out to our Customer Service team. We'll be happy to [help](https://help.patagonia.com/s/)!
Great piece to add to your quiver
This lightweight, synthetic jacket is packable, warm and stylish. Without lots of bulk, the Nano Puff provides excellent warmth for its size and weight. If you need warmth in potentially wet environs, this is the jacket for you. Love that it stuffs in its own pocket to double as a pillow if needed!!
perfect fit and well made
This is my first piece of Patagonia clothing. I decided to take the long view and spend the extra dollars for a couple of reasons. First to support the Patagonia environmental and social missions and second to test to see if the products are worth the price tag. I am slight and have trouble finding clothes that fit well. The Nano Puff in an XS prov... Read Moreed to be a perfect fit as a base layer and the quality appears to be good. We are just back from 4 days of hiking and camping in late November in western Virginia and it is now my favorite.
Best jacket ever!
This is simply the best jacket I have ever owned! High performance under a wide range of circumstances. Warm when needed, breathes when needed, excellent wind barrier, and also a good moisture barrier. Packs into a very convenient size built-in carrier. I was skeptical of the color, but I receive endless compliments on its color and its fit; which ... Read Moreby the way, Patagonia makes a jacket in which you can move and still look your best (I say this having received a similar jacket by another manufacturer, which fits poorly and does not have anywhere close to the quality of fabric). My only regret is that I have been so hard on this jacket that some of the threads have come loose (although my understanding is that it can be sent back to Patagonia for repair).
Couldnt get the right fit
Ive had similar jackets from other companies and wanted to make it work with Patagonia. The medium (which is usually my fit) was way small in the armpits and tight when closed. The large was long in the sleeves and length and looked a bit silly. All I can say is - darn Ive had Patagonia fleece vests and other jackets before but maybe my stocky sha... Read Morepe is not accounted for anymore. Or maybe Ive grown in my old age. Oh well.
Hello Erik! Thank you for taking the time to write us a review. We're really sorry to hear about the poor fit that you experienced with this jacket. That is definitely really disappointing, and we'll pass these comments along to our design crew. Your satisfaction is always guaranteed so you're welcome to [return](https://www.patagonia.com/returns.html).
not warm enough
I realize that other people found this coat very warm but I found it not warm at all
Hi James, thank you for taking the time to write us a review. We're really sorry to hear about the disappointment with the lack of warmth. Our Nano Puff isn't the warmest jacket that we offer, if you're looking for a warmer option we'd suggest taking a look at our [Down Sweater Jacket](https://www.patagonia.com/product/mens-down-sweater-jacket/84674.html?dwvar_84674_color=ABB).
I decided to purchase a Patagonia puffy jacket because of the reputation of the brand. Im really glad I did. The jacket fits true to size and is stylish for its type. Its perfect for late fall or early winter and layering will give me use during mid-winter. I highly recommend this jacket.
Size a problem
Nice light material and quite warm. Sleeves too long and cant be adjusted. Not enough pockets. Way over priced. Runs very small.
Hey Jonathan, thanks for the review on our Nano Puff Jacket. We're sorry to hear that you feel like the jacket has some fit issues and is not worth the price. We work hard to make gear that is functional and does it's job, but the satisfaction of our customers is our top priority. All items are back by our Ironclad Guarantee, so if you'd like to send it back you're welcome to begin that process [here](https://www.patagonia.com/returns.html). In the future, should you need measurements to make sure a certain size will work for you, please reach out to our customer service team.
Patagonia Fan For Life
I had purchased one of these jackets in 2018, and ended up putting a hole into one of the sleeves. When Patagonia was unable to repair it, they refunded me the money which I used to purchase this jacket again. I am 5'11" and ~160 lbs, medium in this jacket fits amazing. It's sleek and modern looking but warm and comfortable in almost... Read More any weather (with a thermal top and flannel for example I am fine in 25-30 degree weather. This jacket is a staple in my wardrobe.
Very warm and packable. Not quite enough in really frigid/super bad wind chill conditions, but that's not what it's made for. It's a nice mid layer that adds tons of warmth for 3 season hiking and anytime you get up to the summit. I wish the stitching was tightened up a bit, mine has been pulled in a few places. But, overall dura... Read Morebility seems up to par. Also wish it had a two way zipper (I like these on all my gear) Good well rounded jacket overall.
Love the quality, don't love the fit!
Several years ago Patagonia changed their sizing. Back then, large was a great fit for me. I'm 5'10", 200lbs, 36" waist. Now, the large is too small, the X-large too big in most their products. I wish Patagonia would go back to their original sizing.
Hey Barry, thanks for the review on the Nano Puff Jacket. As we work on extending our sizing options, we have made adjustments to our size range. We're sorry that this has created some complications for you and we will share your feedback with the team. We'd be happy to assist with any measurements if need be in the future, just reach out to our [customer service team](https://help.patagonia.com/s/).
Go-to jacket for fall and spring
The Nano Puff is a great lightweight jacket. Based on the website photos and sizing chart I first ordered a medium, but it was a bit too snug/restrictive in the shoulders and arms and trim enough that I wouldn't have been able to use it over layers. Exchanged for a large (I'm 6'0" and 180 lbs.) and am happy. The jacket works gre... Read Moreat for casual daywear in cool fall or spring temps. I use it as an outer layer with a base layer and sweater for cold-weather hiking and snowshoeing. It's not as breathable as high-performance activewear jackets, but it's perfect for my uses. All pockets are good-sized and have zippers. The jacket is surprisingly warm and also reasonably windproof. (And my family think it looks great!)
Very warm, too big
The jacket is great for a cool fall day when you need to be warm. Versatile and can be used for any outdoor activity. I am really disappointed in the fit, however. At 5'9" and 165, the medium is very large and baggy--does not fit well and is not flattering. The sleeves are very long and the chest is too wide. Too bad, because the quality ... Read Moreand function of the jacket is great.
Hi Kyle, we sorry to hear about the fit issue. We would never want you to keep something that doesn't work for you so please feel free to begin a return or exchange here, https://www.patagonia.com/returns.html.
Warm and packable!
Warm and compact jacket. It actually feels very thin so I was sceptical about its isolation and warmth. However, it is even better than I expected. Warm, breathable and it can be packed away into its own pocket. Very compact! Paired with a Torrentshell 3L it suits also the Austrian winter. I own a Torrentshell 3L jacket in size S so I opted for... Read More size S for the NanoPuff Jacket, too. It fits but it is a snug fit. I am 176 with a rather thin/athletic body
I didnt know it was possible to have a jacket be so warm and yet so breathable and comfortable (and light!). I wear it almost every day. It is slightly fitted (for someone who is thick like me), which is perfect as an active layer, but if you are also thick and wanting to put layers underneath it, you might want to size up.
Warm, but NOT Durable
I have a closet full of Patagonia clothes and gear and like it all, so it pains me to write this review. The Nano Puff jackets and vests are just not durable. Light and warm, but not durable. I have a nano puff vest and a nano puff jacket. The vest after a few months of casual wear started having the stitching/threads start coming out. I got a nano... Read More puff jacket and after wearing it twice, only twice, I noticed the stitching/threads start coming out on one of the arms. It's a cool looking jacket but seriously, don't let anything or anyone come near you when you are wearing it, if anything touches it the threads start coming out. I like Patagonia clothes, I have A LOT of them, but I don't know why this jacket is so popular, zero durability.
We're very sorry to hear that these Nano Puff pieces have had durability issues. Your purchases are absolutely covered by our [Ironclad Guarantee](https://help.patagonia.com/s/article/Ironclad-Guarantee), so if you haven't already reached out for repair or return, we'll be happy to help. In addition, we recommend you look at our Nano-Air, Pack In, Tough Puff and DAS series insulation as they have less stitching but great warmth.
Max Puff of Warmth for a Sierra Dirtbag
Just spent 9 days backpacking the High Sierra (Larmarck Col, Evolution Valletly, Little Pete's, Dusy Basin & Bishop Pass. Temps ranged from upper 20's to mid-70's and this Nano-Puff jacket was my Savior. Tent failed nigtly & down sleeping bag got soaked from crappy tent so THIS Nano-Puff was my go to & Savior. Stacke... Read Mored with an R2 fleece & a Houdini Jacket as a wind shell I felt invicinble even with a soaked down bag & no tent as temps dipped to the 20's. Thank you Patagonia; this Sierra Lovin Dirtbag will always choose Patagonia over any other brand ... you always got my back! Yvon Chouinard forever!
My go to hiking jacket.
I have had this jacket for a few years now and love it. I take it hiking a lot. I do pack it in my bag and tie it around my waist and it has held up incredible well. Im pretty tough on it and it still looks great! Dose awesome on windy days. I would buy this jacket again!
my son loves it!
I gave this to my 35 year old son a few weeks ago, as he was leaving on a backpacking trip to Hetch Hetchy with his 2 brothers and dad. I was worried it'd be too bougie for him - he runs more to thrift store clothes - but he LOVES it. It is, maybe, your most iconic product. You're the best. I still have Patagonia fleece pants and jacket I... Read More bought for him when he was 2 - saving them for when he has a child. (His height is 5'11")
A girl loves the men ('s color and size)
I love the lightness of the jacket and the comfy fit. I am a girl but bought the men's jacket because I love, love, love the purple. I am 5'11 and 114 pounds and the men's medium is a little big on me but I will keep it because the color is fab and it was on sale. Love Patagonia. Please make more purple :)
Great warm lightweight jacket
This jacket is one that can be folded up into the size of a hard cover book. The air pushes out and it can be packed into any corner of a carry on. The color I chose was purple and its really beautiful and sporty looking. I used it on an Alaskan Cruise where we visited icebergs, waterfalls and nature trails and it was perfect. Love this company for... Read More the color options and overall quality.
My second Nano. I work with an adventure company in Scotland, and use these jackets every day 12 months of the year. Lightweight, durable, dries quick, the right pockets in the right places. [Although I would prefer to access the chest pocket without having to undo the main zip - bit of a faff in a blizzard]. Awesome jacket - never without.
Runs much smaller than original
I purchased this product as a replacement for a previously purchased Nano Puff from several years ago. I had two of them that fit the same, both Medium. I ordered this Nano Puff in a Medium and when I received it, the sleeves were of the proper length, but I could barely get it zipped. My previous two Mediums are not even close to being that tight ... Read Moreacross the middle. I had to return this and exchange it for a Large. Now the sleeves are too long, as well as it being a bit long in the length and it fits much better across the middle.
Thanks for the feedback Mark! Our Men's Nano Puff® Jacket has had the same chest measurements since 2015. It's possible that you received a factory defect. We've reached out privately.
Wasn't To Be
I received this review link, but unfortunately a day-or so after ordering a swell looking 'sale' Nano Puff jacket I got a message to say it was actually out of stock now. Bummer. But fear not, I will be back once I've saved up for a full price one. Always super happy with Patagonia products!
Overall it is great to see Patagonia add some larger sizes to some their trim fit clothing. It typically fits too tight is the chest and shoulders for me to be comfortable. I use this jacket as a layer for skiing and hiking or as stand alone in chillier weather. The only think I might add to make this even better would be a bit of stretch. I al... Read Moreso want to thank Patagonia for being more inclusive in their sizing. I am a larger but very active person. I ski 20+ days a year, mountain bike 1000+ miles a year and hike numerous miles. It has always been difficult to find quality gear for my pursuits. Super Happy customer - THANK YOU!
Thanks for the feedback Drew! We're so excited to hear about your outdoor adventures. A jacket that's really similar in insulation to this -- but has more stretch, is more breathable, and comes in our extended sizes is our [Men's Pack In Jacket](https://www.patagonia.com/product/mens-pack-in-jacket/20945.html).
Nice jacket, perfect fit
In my Nano Puff jacket, sitting outdoors in the evening. In front of my tent, watching the world slowly cool down and fade into darkness. Love it! I'm using it as jacket in dry conditions, or as base layer underneath my Patagonia Torrentshell 3L in the rain. I'm not really abusing it in brutal outdoor activities, but mostly as casual we... Read Morear, during commute, during walks or whenever I'm just "being outdoors", whatever that is.
Thank you Patagonia for another well-designed jacket. It is lightweight and warm. I have used it for casual wear and at the beach following windsurfing adventures on San Francisco Bay. I plan to add a layer underneath and use it this Winter for skiing when a heavier Patagonia jacket is needed. Keep up the good work, and thank you.
I have several Puff Nano Jackets that I really like. I ordered a new one as a backup. The elastic band at the wrist is for the most part non-existent. The sleeve slides down past the wrist and half way over the hand. This is not acceptable. The other older Nano jackets have tight elastic wrist bands that keep the sleeves in place at the wrist. I wo... Read Moreuld not purchase the current design.
Thank you for your feedback. Please give us a call at 800-638-6464 to discuss the matter as it sounds like you might have a faulty garment. We can certainly help you return it.
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