We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
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About Our Store
Our beautifully remodeled, red-brick industrial building was built in 1920, and over the years it’s been home to everything from a mayonnaise factory, to a techno music venue, to a collective art space. Now, we hope to serve as an activist hub for this thriving community near the banks of the East River in Brooklyn and to offer a wide selection of Patagonia clothing and gear to outfit your excursions throughout the city and beyond.